Software Implementation Specialist

Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk.

Coupa Software, the world's leading provider of cloud-based spend management solutions is growing!

This is an outstanding opportunity to join a high growth organisation in a key role where you can make an impact and fuel your career development. 

Our Professional Services Teams work closely with Coupa Customers, Partners and internal Product Management to implement the most valuable solutions for our customers.

As experts in Purchase to Pay processes, our main goal is to support the design, implementation and deployment, with the objective of delivering best practice solutions and ensuring customer success all while driving efficiencies and improvements.

You will work across a number of Coupa modules, including Procurement, Invoicing, Expenses and Analytics.

• Leading the implementation design with customers and supporting external implementation partners as a subject matter expert
• Advising customers on Coupa best practice, using industry knowledge to ensure the best possible functional design is implemented
• Leading and supporting customer design workshops to guide customers through the implementation journey
• Supporting design reviews and collaborating with Product Management on the strategic direction of the product
• Managing customers where up to 50% of your time may include travel

• Previous experience in procurement, either internally via a procurement or supply chain organisation or externally with a consulting firm or software provider
• Experience within the Purchase to Pay process is needed. In addition experience within Sourcing, Category Management and Contract Management would be advantageous
• Ability to use Excel and/or other platforms for complex scenario analysis
• Excellent written and verbal communication skills with fluency in English needed
•  Fluency in French/or German would be an advantage
• Excellent interpersonal and client management skills are required along with the passion to work with customers to execute an implementation plan that works towards a rapid, successful go live
• A proven track record in configuring and delivering software demonstrations is required. Previous consulting experience with Coupa Purchase to Pay, or another similar application would be helpful
• A desire to work in a fast paced and motivated environment

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At Coupa, we’re building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. 

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