Solutions Architect

commercetools · Remote

Company

commercetools

Location

Remote

Type

Full Time

Job Description

commercetools - we are:

  • The competitive sort: We didn’t become the fastest growing, highest ever valued SaaS software company in digital commerce with nearly 100% year-over-year growth by sitting on the sidelines.
  • Inspired: Continually exploring what’s possible — the innovators of headless commerce, the visionaries behind MACH — our patented tech has radically disrupted the world of enterprise ecommerce software - and we are just getting started. 
  • Valued: Smart, strong, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of caring.
  • Driven: We push the limits, technology, and ourselves to retain the trust of some of the world’s leading and fastest growing brands every single day.
 
The Opportunity:

Are you interested in providing technical thought leadership with an eye towards innovation and perspective on how and when new technology should be adopted by our partners and clients?
 
commercetools is currently hiring a Solution Architect to serve as senior functional and technical solution expert on our products, helping partner engagements and pre-sales in North America.
 
Reporting directly to the Head of Customer Success Engineering, Americas, working with the full Customer Success team, you will grow the business and ensure success for all commercetools customers. You will collaborate directly with our clients and partners to understand their needs and technical landscape and assist our partners in architecting the appropriate solution.  You will provide senior leadership to our partners and clients across the region as well as to our own technical staff tasked with assisting partner engagements.
 
 
Your Mission:
  • Be a commercetools expert, fully understanding the technology and implementation approaches, so you are prepared to help colleagues, clients, and development partners.
  • Regularly conduct workshops with customers and partners to kick-start their commerce projects and ensure success.  These workshops may be virtual or in-person, which will require travel.
  • Provide ongoing guidance to development partners, technical leaders, CTOs, CIOs, and Solution Architects of client organizations to build out their commerce platform. This typically includes migrating from a legacy system to an event-based, cloud hosted, API-driven future state implementation.
  • Answer questions quickly and effectively during meetings or white-boarding sessions. 
  • Fully digest requirements to build well-thought out solutions. 
  • Become a jack of all trades on everything commercetools including core APIs, cloud architectures, best practices, in order to define complete future state implementations.
  • Take the opportunity to spearhead proof of concepts, open-source initiatives and internal projects to improve the team and company ecosystems.
  • Be ready to troubleshoot specific issues and obstacles internal engineering and support teams, including analyzing logs, reviewing code, analyzing overall solutions to finalize solutions or alternative approaches.
 

What you need to succeed:

  • Bachelor’s Degree in Computer Science (or related field) and 4+ years of professional experience.
  • Extensive experience and knowledge of ecommerce, omnichannel commerce, and retail processes, systems, and functions.
  • Experience with current cloud offerings and the ability to design an effective architecture dependent on unique and complex requirements.
  • Strong communication skills including verbal conversations, emails, technical documents, system and diagrams.
  • Experience with enterprise-level commerce platforms, Enterprise Resource Planning, Content Management Systems, Order Management Systems, and Identity Management.
  • A desire to work with a diverse global team.
  • A passion for technology and building forward-thinking advanced systems and software.

 

Nice to have:
  • Ability to write and debug code in common languages (NodeJS and Java are most prevalent).
  • Experience with GraphQL, including how it compares to REST APIs.
  • Understanding of database options (DocumentDB, Structured Query Language (SQL), Key-Value), how they fit into a full commerce solution, and how to establishe the best fit based on the business requirements.
  • Knowledge of OAuth specifications and data flow.
  • Ability to write and debug code in common languages (NodeJS and Java are most prevalent).

We care about your Growth and Well-being

💰 Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits and perks

☀️ Remote Work: Up to 60 days/year from a country different from your base country  

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

🙌 Our Benefits: Check them out here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment


For US-based roles

🩺  Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents

🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, bereavement and volunteering

💰 Prepare For Your Future: 401k with company match

👐 Get Involved: Opportunities to join our Happiness Committee, Engage the Change DEI organization, Culture Committee, fitness challenges, artistic channels, and more!

💪 Our differences make us stronger 


FOR DURHAM-BASED ROLES

  • Enjoy a flexible, hybrid working environment
  • Newly updated modern office at the American Tobacco Campus in the heart of Downtown Durham
  • Do you have a dog? We're a dog friendly office
  • Kombucha on tap, coffee, tea, snacks, and catered lunches
  • Semi-monthly team events
  • Need a break? We have foosball, darts, ping pong, and a golf putting simulator
  • Combination of individual work spaces and cozy meeting rooms

We believe that our diversity makes us a stronger team. We hire great people from a wide variety of backgrounds - not just because it’s the right thing to do, but because it makes us better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.


Are you ready? Come grow with us!

🔍 Are you looking for something else? Check out our Career Page and our Website for more information.

US Pay Range
$88,000$125,000 USD
Apply Now

Date Posted

05/25/2023

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