Solutions Architect (Pre & Post Sales)

At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces. 

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London, backed by top investors and recently surpassed $100m in annual recurring revenue. We've helped millions of workers across industries and aim to empower 80% of the global workforce. If you're passionate about improving the world of work, one shift a time, join us at Deputy and help shape the future of hourly employment!

Here at Deputy, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

The Role

As a Solution Architect, you will act as a technical resource to help our sales team qualify and close new business. You will assist in driving the pre-sales process while also being an advocate for the post-sales teams. You will report to the Manager of Global Solutions.

Key Responsibilities

• Leading technical consultancy within both pre and post sales channels
• Provide pre-sales engineering support to account teams and lead solution discovery discussions with our clients and partners
• Build and deliver custom product demonstrations which focus on key business drivers and functional requirements for potential customers
• Design custom Deputy solutions based on clients’ business priorities and technical capabilities
• Work closely with Product, Compliance, and Support to ensure customer feedback is channelled appropriately
• Work with Sales and CS functions to build and refine scalable business processes

Qualifications

• World class communicator with excellent sales instincts
• Experience selling software solutions into complex environments
• Keen technical mind comfortable writing scripts in at least one programming language
• Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
• 5+ years in Sales/Partner Engineering or Solutions Consulting role 
• Workforce Management experience is a big plus

Employee Perks

- Ownership in the company via Share Options

- Company match 401k plan

- Comprehensive health benefits

- Commuter reimbursement program

- Flexible remote-first work policy

- Company wide development and coaching

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 

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