Job Description
Toast creates technology to help restaurants and local businesses succeed in a digital world helping business owners operate increase sales engage customers and keep employees happy.
The Mission of Enterprise Solutions Team at Toast is to help our largest customers solve their biggest tech needs and make critical decisions through Toast solutions and partnerships and the Solutions Consultant plays a critical role as part of that mission.
As a Solutions Consultant you’ll get to work directly with upmarket customers and be an advisor to them as they tackle their toughest challenges through technology. You’ll help our customers make strategic tech decisions propose new solutions and integrations and lead cross functional efforts to pilot and scale these solutions at established brands while driving SaaS revenue for Toast.
A day in the life (Responsibilities)
- Strategy: Partner with executive leadership within our customers to interpret their business objectives collaborate on the technical roadmaps and products (Toast and partner integrations) and influence key decisions about new technologies to drive customer and Toast growth.
- Execution and Project Planning: Scope and lead key technical deployment projects for key customers coordinating efforts across Toast teams our partners and customer’s organization.
- Cross functional management: Coordinate across internal teams to help our customers solve their challenges and identify scalable solutions for sales and profitability growth
- Relationship management: Mitigate risks and issues as key technical point of contact across technical and systems functions
- Problem Solving and Decision Making: Help our customers solve their most pressing challenges when it comes to Toast and integrations balancing short and long term priorities
- Solution Advocate: Represent our customers’ needs to our Toast internal product and solutions teams helping our teams prioritize roadmaps and feature enhancements with largest ROI
What you'll need to thrive (Requirements)
- 3-5 years externally facing consulting/solutioning experience
- Strategic thinker with ability to prioritize issues and provide solutions that address key challenges
- Experience driving technical projects to conclusion
- High ownership mindset with demonstrated ability to drive work forward in ambiguous or fast-changing environments
- Strong executive presence ability to engage and influence externally with polished presentation (slides and verbal) skills
- Ability to scope projects and lead cross functional teams
- Experience working with upmarket customers including regional mid-market or enterprise accounts
- Strong API knowledge and experience with technical integrations
AI at Toast
At Toast one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster more independently and with higher quality. We provide these tools across all disciplines from Engineering and Product to Sales and Support and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-DNI
The base salary range for this role is listed below. The starting salary will be determined based on skills experience and geographic location. In addition to base salary our total rewards components include cash compensation (overtime bonus/commissions if eligible) equity and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking summarization and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity Equity and Inclusion is Baked into our Recipe for Success
At Toast our employees are our secret ingredient—when they thrive we thrive. The restaurant industry is one of the most diverse and we embrace that diversity with authenticity inclusivity respect and humility. By embedding these principles into our culture and design we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process please contact [email protected].
------
For roles in the United States it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- 3-5 years externally facing consulting/solutioning experience
- Strong API knowledge and experience with technical integrations
- Experience driving technical projects to conclusion
- Ability to scope projects and lead cross functional teams
- Strong executive presence polished presentation skills
What the Team is Saying
%20-%20Jane%20Modena.jpeg)
What We Do
Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business including point of sale payments supplier management digital ordering and delivery marketing and loyalty and team management. By serving as the restaurant operating system across dine-in takeout and delivery channels Toast helps restaurants increase revenue streamline operations and deliver amazing guest experiences.
Why Work With Us
Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free
Gallery
Toast Teams
Toast Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Similar Jobs
Toast
Technical Program Manager
Toast
Director Marketing AI Transformation
Explore More
Date Posted
05/28/2026
Views
0
Similar Jobs
Software Engineer II of Marketplace Middleware Engineering -
Views in the last 30 days - 0
View Details