Sr. Business Systems Analyst

We are seeking an experienced and analytically driven Senior Business Systems Analyst to own and optimize our Lead-to-Cash (L2C) systems landscape. This role sits at the intersection of business process excellence data intelligence and enterprise technology - serving as the connective tissue between Sales Marketing Finance and Operations. You will drive continuous improvement across the end-to-end revenue lifecycle from initial lead capture through opportunity management quoting order fulfillment invoicing and revenue recognition. 

Key Responsibilities 

Process Analysis & Optimization 

• Map analyze and continuously improve end-to-end Lead-to-Cash business processes identifying bottlenecks redundancies and automation opportunities across CRM CPQ ERP and billing systems; including the integration of AI to streamline our workflows. 
• Conduct current-state and future-state process design sessions with business stakeholders translating complex workflows into clear actionable system requirements. 
• Lead cross-functional process harmonization initiatives ensuring consistency and scalability as the business grows. 
• Develop and maintain detailed process documentation including workflow diagrams RACI matrices and standard operating procedures (SOPs). 

KPI & Data Analysis 

• Partner with data engineering and BI teams to develop dashboards and reporting solutions that surface actionable insights for business leaders. 
• Conduct root-cause analysis on process and system failures translating findings into prioritized improvement recommendations. 
• Champion data quality and governance standards across source systems ensuring integrity from CRM through ERP to the data warehouse. 

System Configuration & Administration 

• Serve as a functional owner and configuration SME for core L2C platforms (e.g. Salesforce CPQ tools etc) translating business requirements into system design and configuration specifications. 
• Partner with IT and integration teams to design and govern system-to-system integrations across the L2C stack including iPaaS/middleware platforms. 
• Evaluate new tools and system enhancements providing business-case analysis and implementation recommendations. 
• Ensure system configurations align with compliance audit and revenue recognition requirements (e.g. ASC 606). 

Program & Project Management 

• Lead multiple concurrent L2C improvement initiatives from discovery through delivery managing scope timeline resources and risk across stakeholder groups. 
• Strong project management capabilities including working across multiple stakeholders and navigating multiple priorities. 
• Strong experience operating in an agile environment. 
• Serve as the primary liaison between business stakeholders IT and third-party vendors — facilitating clear communication decision-making and change management. 
• Develop and execute User Acceptance Testing (UAT) plans coordinating business sign-off prior to production deployments. 
• Drive adoption of new systems and processes through structured change management training and post-go-live support. 

Required Qualifications 

• 5–8+ years of experience as a Business Systems Analyst with a strong focus on Lead-to-Cash Revenue Operations or Order-to-Cash processes. 
• Deep functional knowledge of CRM platforms (Salesforce) CPQ/Revenue Cloud Billing systems and ERP systems (NetSuite preferred). 
• Demonstrated experience with data analysis and KPI reporting using tools such as BigQuery Tableau Looker PowerBI or similar BI platforms. 
• Proven track record of managing complex cross-functional projects with multiple stakeholders and competing priorities. 
• Strong proficiency in process modeling tools (Lucidchart Visio Miro or equivalent). 
• Exceptional written and verbal communication skills with the ability to translate technical concepts for non-technical audiences and vice versa. 

Preferred Qualifications 

• Experience with iPaaS/integration platforms such as Workato MuleSoft or Boomi. 
• Familiarity with SAFe or Agile delivery methodologies. 
• Experience supporting revenue recognition compliance under ASC 606. 
• Background in B2B SaaS or enterprise technology companies. 
• Experience leading complex system migrations (SFDC Revenue Cloud preferred) 

What We Do

Tufin is a world leading network security policy management company managing and automating security changes across next gen firewalls and network devices. We are a hybrid technology supporting on/off prem and cloud services. The automation orchestration piece is what sets us apart in the market as this allows us to help our customers to implement their security changes in hours or minutes vs. days. Since going public in April 2019 Tufin has continued to be the market leader in the space!

Why Work With Us

Here at Tufin we pride ourselves on being a transparent organization where the door is always open & treating others with respect and care is our top value (hence our “no asshole” policy). We believe that every employee is important in achieving our mission & as we continue to grow we are making sure that we are maintaining our unique culture.

Gallery