Sr CRG Analyst

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cyber security SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

What You’ll Do

• Anticipates and tracks operational and tactical risks and providing strategic solutions
• Identifies trends and assesses opportunities to improve processes and execution for streamlined efficiency
• Creates ongoing partnership between CRG and broader company’s operations
• Provides support to CRG Leadership on renewal and migration forecasting
• Works with CRG leadership to create & maintain department policies, process and procedures documentation
• Spearheads new methods for data refinement
• Creates and maintains renewal and migration reporting and dashboards
• Helps weave migration strategy in operations
• Oversees EOL campaigns and communication
• Administers and tracks CRG SPIF’s
• Evaluates and assess strategic solutions that leverage new and emerging technologies that drive process automation and efficiency
• Support the development and rollout of systems and digital tools to improve the team’s effectiveness and efficiency and provide increased customer insights through data and automation
• Collaborates with FP&A, Deal Desk, Salesforce team members and others to implement and refine needs associated with the CRG team

What You’ll Bring

• 5+ years’ experience in a similar role
• Advanced skills in Excel, Salesforce, and Gainsight
• Proficient data visualization skills (PowerBI or similar platforms)
• Ability to work independently as well as with teams across the business
• Ability to interpret data, not just present it
• Self-motivated, takes clear ownership and initiative, and knows when to seek guidance
• Flexible and adaptable to changing priorities, capacity to manage multiple priorities

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the worldwide leader in intelligent identity and access security, enabling organizations to protect identities, stop threats, and deliver dynamic access. We are leading the charge in innovating identity-first security and are trusted by 20,000 customers, including 75 of the Fortune 100, plus a global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-EC1