Sr. Director, Digital Strategy & Experience

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr. Director, Digital Strategy & Experience in United States.

This senior leadership role is responsible for defining and elevating the end-to-end digital experience across a national nonprofit’s ecosystem, with a strong focus on website strategy, UX, accessibility, and cross-platform consistency. You will shape a multi-year vision for digital transformation, ensuring intuitive, inclusive, and high-performing experiences for diverse audiences. Operating in a fully remote, mission-driven environment, you will collaborate closely with marketing, IT, content, and leadership teams to modernize digital touchpoints. The role blends strategic oversight with hands-on UX leadership, including optimization of user journeys, content architecture, and digital engagement. You will also explore emerging technologies, including AI-enabled capabilities, to enhance discoverability and personalization. This is a high-impact opportunity to directly influence how millions of users interact with critical digital services and information.

Lead the development and execution of a long-term digital strategy, defining a modern roadmap that enhances user experience, platform integration, and digital engagement across organizational properties.

• Own and evolve the enterprise digital experience strategy, ensuring alignment with mission priorities and audience needs
• Lead UX, UI, and information architecture improvements across websites and digital platforms
• Drive website modernization initiatives, improving navigation, usability, responsiveness, and content structure
• Establish and enforce consistent UX standards, design systems, and governance across digital channels
• Oversee SEO, discoverability, and content optimization strategies, including emerging AI-driven search behaviors
• Champion accessibility, privacy, and compliance standards in partnership with legal and IT stakeholders
• Leverage analytics, A/B testing, and user behavior insights to continuously improve digital performance and engagement
• Lead and mentor internal teams and external partners supporting digital experience delivery

Requirements

This role requires deep expertise in digital experience leadership, with a strong background in UX strategy, web modernization, and cross-functional collaboration in complex environments. The ideal candidate combines strategic vision with hands-on execution and strong stakeholder influence skills.

• 10+ years of experience in digital strategy, UX/UI, information architecture, or related fields
• Bachelor’s degree in marketing, communications, business, or a related discipline
• Proven experience modernizing large-scale digital platforms and improving end-to-end user journeys
• Strong expertise in UX best practices, mobile-first design, accessibility (WCAG), and content architecture
• Solid understanding of SEO, digital analytics, and performance optimization techniques
• Experience collaborating with technical teams and managing multi-stakeholder digital initiatives
• Familiarity with emerging trends such as AI-driven search, personalization, and semantic content strategies
• Strong leadership, communication, and stakeholder management skills

Benefits

• Fully remote work environment within the United States
• Competitive salary range: approximately $128,000 – $164,000 annually (based on experience and location)
• Health, dental, and vision insurance coverage
• Retirement plan with 6% employer match
• Unlimited paid time off
• Bi-weekly home office stipend
• Parental leave benefits
• Tuition reimbursement and ongoing learning and development opportunities
• Inclusive, mission-driven organizational culture focused on collaboration and impact
• Additional benefits and wellness support programs