Sr. Lab Manager (Endpoint)

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you!

Forcepoint is looking for a skilled and motivated hands-on Lab Manager to join our Research & Development team in our Campbell, CA office. The successful candidate will be responsible for managing the day-to-day operations of our R&D lab virtualization environment, ensuring the smooth operation and efficiency of the Lab infrastructure, and directly supporting the success of our R&D teams.

As the Lab Manager, you will maintain, upgrade and install software ensuring the Lab supports all our applications and 3rd parties. You will keep our systems healthy and operational to best support all the different R&D groups.

We are building new products and adding to existing ones, in a fast-paced, dynamic, and agile environment. In addition to working with the different engineering teams, you will also work closely with peers across the organization. A proactive can-do attitude is a must.

Essential Functions:

• Manage and maintain all Lab IT equipment within the R&D labs, including computers, servers, software, licenses, network, and peripherals ensuring all systems are operational and well maintained.
• Implement and manage IT policies and procedures to ensure compliance with company and industry standards.
• Collaborate with the R&D teams to understand their needs and provide appropriate solutions.
• Manage IT projects within the lab, ensuring they are completed on time and within budget.
• Provide technical support, troubleshoot, and resolve any Lab issues in a timely manner.
• Maintain an inventory of the lab equipment and software and manage the procurement of new resources as needed.
• Document IT procedures and processes to ensure consistency and knowledge transfer.
• Stay up to date with the latest technologies and industry trends and make recommendations for improvements.
• Manage a small team of Automation QA Engineers

Experience or knowledge required:

• 6+ years of proven experience in troubleshooting and resolving a wide range of IT hardware and software issues.
• Strong understanding of networking principles, CCNA is a plus
• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a team.
• Proactive and customer-service-oriented with a focus on problem-solving.
• Strong knowledge of IT systems and infrastructure.
• Proven experience with Virtualization technologies VMware and Nutanix
• Windows, Mac, and Linux sysadmin knowledge.
• Ability to communicate effectively with both technical and non-technical staff.
• Experience in an R&D environment is a plus.

Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to [email protected].

Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Applicants must have the right to work in the location to which you have applied.