Sr Lead Customer Project / Program Manager Manheim Digital Cox Automotive

• Be the primary point of contact for client(s) for all aspects of the program including but not limited to the overall client solution from launch to ongoing enhancements to end of life
• Build enduring relationships and display an understanding of the client industry business environment and strategy to identify current and future opportunities
• Drives program evolution while keeping with client's strategic needs and expands program in cooperation with client.
• Responsible for managing and implementing the overall program requirements; organizes directs coordinates plans and implements all program activities
• Overall responsibility for operational aspects of the program
• Ability to indirectly manage and influence a diverse group of resources - executive sponsors multiple stakeholders product management developers analysts testers and project managers
• Facilitate complex team meetings involving business and technical resources; Demonstrate credibility as a business partner to ensure business and technology decisions are reached to support the client goals and objectives
• Effectively communicate & manage project expectations to client project managers sponsors team members and other stakeholders in a clear concise and consistent manner.
• Induces proactive issue and risk management strategies to ensure early identification and effective communication to the Senior Leadership team
• Tracks performance data and reports results to client
• Keeps appropriate individuals abreast of new existing and possible emerging program issues or concerns
• Delivers formal internal strategy and execution presentations
• Develops and maintains knowledge of industry economic trends and changes affecting businesses
• Provides training and best practice recommendations to clients
• Mentors other Program Leads and Program Managers

• BA/BS degree and 8 years of related experience; or an equivalent combination of education and work-related experience.

What We Do

For well over a century Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898 our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries as well as in new ventures in agriculture cleantech digital media and more. As a privately-held family-owned business we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth amazing benefits and work-life balance at the forefront. Our mission our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.

Why Work With Us

At our core Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance live well and achieve your career goals even as they change over time.

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