Sr. Lifecycle Marketing Manager

What you'll do: 

NinjaTrader is seeking a Sr. Lifecycle Marketing Manager to build and scale in-product lifecycle experiences. This role will focus on developing strategies to introduce personalized in-product messaging throughout the customer lifecycle driving activation engagement and retention. 

This hands-on role is ideal for someone with experience executing multi-channel lifecycle journeys on platforms like Braze who has a strong performance bias and can turn strategy into executable lifecycle experiences with measurable outcomes. 

In this role you will: 

• Build and manage multi-channel lifecycle programs with a focus on in-product messaging 
• Identify and implement segmentation and personalization opportunities 
• Execute lifecycle experiences across onboarding engagement retention and reactivation programs based on product usage 
• Partner with Product and Data teams to ensure required segmentation and personalization data triggers are available 
• Run A/B tests and experiments to improve lifecycle performance 
• Monitor campaign performance and surface insights and recommendations 
• Continuously improve messaging timing segmentation and channel mix 
• Work closely with Product Marketing to translate messaging and positioning into lifecycle programs 
• Support product launches by driving awareness and adoption through coordinated lifecycle experiences 
• Ensure high-quality execution through strong QA and documentation 
• Drive process improvements as the lifecycle function scales 

What you'll need: 

• 6–8 years of experience in lifecycle CRM or growth marketing 
• Hands-on experience executing campaigns in Braze or comparable platforms 
• Strong understanding of segmentation triggers and customer journeys 
• Proficiency working with data metrics and experimentation 
• Excellent attention to detail and execution quality 

Bonus points for: 

• Background in fintech big tech or high-growth B2C companies 

Compensation: 

The salary range for this role will be $95000 - $145000.00 USD. In addition this position will also receive an annual target bonus of 10%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). 

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 23 days per year (some positions may qualify for more) plus seven paid holidays. 

Location:

This role is based in Chicago IL. *There may be remote flexibility for exceptional candidates in the following states: California Colorado Florida Georgia Illinois Indiana Minnesota Missouri Montana New Jersey New York North Carolina Ohio Oregon Pennsylvania South Carolina Texas Utah Vermont Virginia Washington Washington DC Wisconsin. 

Hybrid:

For Chicago-based employees we follow a hybrid work schedule: In-office Tuesday through Thursday with remote work on Mondays and Fridays. In addition to these weekly remote days we offer: 

• 20 additional flex remote days annually 
• 5 Company Wide Office-Optional weeks tied to major holidays 

What We Do

More than 2 million futures traders trust NinjaTrader's award-winning software and brokerage services to help them trade smarter. Since 2003 we've been building better futures for all traders by making futures trading more accessible scalable and user-friendly. As a bold innovative thought leader in the trading space we build products and services that empower active futures traders to easily analyze and react to data from the world's leading financial markets. Veteran and new futures traders alike look to us for our always-on support daily free education and analysis access to developer apps and much more. We believe in the power of innovation to drive futures trading forward. Together we continue to redefine what's possible in trading advocate for our customers and provide the best tools support and experiences to the fast-growing retail futures trading community. Located in Chicago our entrepreneurial employee-centric culture is inspiring innovative and inviting. We're committed to diversity equity and inclusivity so our team members feel at ease to be themselves and empowered to deliver the work they do best.

Why Work With Us

Our team members are our #1 asset and the signature ingredient to our success. When you join NinjaTrader you become part of an innovative forward-looking community that encourages creativity collaboration and camaraderie to deliver the best futures trading experience possible to our more than 1.8 million users. See why better futures start here.

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