Job Description
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year over 50 million Americans suffer adverse financial consequences as a result of seeking care from lower credit scores to garnished wages. The challenge is only getting worse as high deductible health plans are the fastest growing plan design in the U.S.
Cedar’s mission is to leverage data science smart product design and personalization to make healthcare more affordable and accessible. Today healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
This role sits at the center of Cedar’s external voice. The Senior Manager Communications is the operational engine behind how we show up in the market translating our strategy and point of view into clear compelling execution across media events and social. This role sits at the intersection of strategy and execution. You will work closely with the VP of Communications Content & Events to translate Cedar’s point of view into clear compelling communications and you will independently own the day-to-day execution that brings that strategy to life. The scope includes managing our PR agency driving executive visibility programming high-impact event content and fully owning Cedar’s organic social presence.
This is a role with real autonomy and accountability. You will have the opportunity to lead initiatives end to end make judgment calls and move work forward while also collaborating closely with senior leaders agency partners and cross-functional teams. You will help determine how we show up in moments that matter how clearly our story is told and how effectively our leaders are positioned. The work here is visible impactful and directly tied to Cedar’s credibility and growth.
ResponsibilitiesCommunications & PR
You will be the primary lead for Cedar’s communications and PR engine with support from an external agency. You will be expected to exercise strong judgment triage inbound opportunities and move quickly in a fast-moving media environment.
- Manage Cedar’s PR agency relationship including weekly agendas deliverables media pitching briefings press releases awards and speaking submissions.
- Drive executive visibility efforts for Cedar leadership across earned owned and social channels.
- Partner closely with the VP on executive messaging narrative development and positioning then operationalize that work across channels.
- Proactively identify new media opportunities partnerships content syndications and platforms to expand Cedar’s reach.
- Maintain and manage communications infrastructure including media trackers press calendars award trackers and briefing documents.
- Measure and report on communications performance using defined KPIs and translate results into actionable insights.
- Own planning and execution of the communications calendar across press thought leadership announcements and campaigns.
Events are one of Cedar’s strongest and most differentiated communications channels. This role plays a central part in shaping what Cedar says on stage and how it shows up in the market.
You are not responsible for logistics. You are responsible for clarity quality and impact of the content.
- Develop refine and edit executive-level speaking content including talk tracks presentation decks briefing materials and session narratives.
- Manage earned speaking submissions for Cedar executives and subject matter experts across industry events and media partnerships.
- Support programming for Cedar’s owned events by helping identify recruit and secure external speakers.
- Partner with internal stakeholders to shape session themes discussion questions and content flow for high-profile events.
- Ensure consistency between Cedar’s event content broader narrative and commercial priorities.
This role owns Cedar’s organic social presence outright. This role requires strong editorial instincts and comfort writing in multiple executive voices.
- Own and execute Cedar’s organic social strategy across LinkedIn and X using a data-driven approach.
- Draft schedule and publish content for Cedar’s corporate channels.
- Manage organic executive social for key Cedar leaders including content planning drafting posting and engagement.
- Monitor performance report on results and partner with Demand Gen to identify high-performing content for amplification.
- Integrate emerging formats platforms and technologies where appropriate to improve reach and engagement.
- Serve as the point person for inbound social messages and engagement escalating when needed.
- Cedar’s executives have a clear consistent and differentiated presence in media on stage and on social.
- PR and communications workstreams run smoothly proactively and with minimal friction.
- Event content is sharp intentional and aligned to Cedar’s narrative and commercial goals.
- Social channels are active purposeful and measurably improving in engagement and reach.
- 6 to 9 years of experience in communications PR content or corporate marketing.
- Experience managing PR agencies and working directly with senior executives.
- Exceptional writing and editing skills particularly for executive audiences.
- Strong organizational skills and comfort managing multiple concurrent workstreams.
- Experience supporting or programming executive-level events or conferences.
- Deep familiarity with LinkedIn as a communications and executive visibility platform.
- Comfort operating with ambiguity shifting priorities and high expectations.
- Healthcare technology or B2B experience strongly preferred.
- Salary Range*: $ 122400 - $ 160000
- This role is equity eligible
- This role offers a competitive benefits and wellness package
*Subject to location experience and education
#LI-REMOTE
What do we offer to the ideal candidate?
- A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly helping millions of patients per year
- Unless stated otherwise most roles have flexibility to work from home or in the office depending on what works best for you
- For exempt employees: Unlimited PTO for vacation sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones explore rest and recharge
- 16 weeks paid parental leave with health benefits for all parents plus flexible re-entry schedules for returning to work
- Diversity initiatives that encourage Cedarians to bring their whole selves to work including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies) Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
- Competitive pay equity (for qualifying roles) and health benefits including fertility & adoption assistance that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
- Cedar matches 100% of your 401(k) contributions up to 3% of your annual compensation
- Access to hands-on mentorship employee and management coaching and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).
As of November 2024 Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc. Allegheny Health Network Novant Health Allina Health and Providence.
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What We Do
Cedar is the AI-powered healthcare financial experience platform built for the rising cost and complexity of healthcare payments. We help millions of people every year understand and resolve their medical bills with clarity and compassion while helping healthcare organizations operate more efficiently. We’re combining AI smart design and empathy to fix one of healthcare’s most urgent crises.
Why Work With Us
Built on over a billion patient interactions our platform unifies billing payments coverage and support into one intelligent solution that learns and adapts delivering stronger results for providers and more empathetic affordable experiences for patients. We co-innovate with healthcare leaders to make care more accessible and affordable.
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Remote Workspace
Employees work remotely.
Cedar has adopted a hybrid work model that enables all Cedarians to work in a way that best serves them. For some that means working from our NYC HQ. Most (two-thirds) of our employees work remotely and only come to our office for team on-sites
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Date Posted
04/09/2026
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