Sr Manager Field Deployments - US Remote

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview

Motorola Solutions is looking for a dynamic Sr Manager to drive our field deployment area along with its continuous improvements and expansion. This is a highly visible role that has responsibility in driving predictable execution on video customer projects. The Sr Manager of deployment services will be responsible for planning, leading, organizing and motivating deployment project teams to achieve a high level of performance and quality.
Job Description

• Partners with business leaders to anticipate future organizational requirements. Identifies and executes investments where necessary to meet business objectives.
• Identifies and executes process changes necessary to expand and grow the capability and throughput of the organization.
• Identifies external partners as required to support and augment capabilities of the organization.
• Leads international service delivery expansion leveraging internal and external partner resources in region
• Works closely with internal and external customers to ensure services delivered are meeting expectations in terms of quality and timeliness.
• Participation in pre-contract service delivery strategy and customer negotiations where required

Preferred Qualifications

• Knowledge of Motorola software products and solutions

• Expertise in implementing strategic goals and driving user adoption

• 5+ years customer service / support experience 

• Strong financial acumen

• Computer skills (I.e. MS Office suite)

• Customer Satisfaction mindset

• Excellent interpersonal communication skills - written and verbal.

• PMP certification preferred

This position is a remote position and candidates can be located anywhere in the US.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers

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Basic Requirements

• 5+ years experience with Motorola software products and solutions

• Must be able to obtain background clearance as required by government customer

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.