Sr Manager, Sales Strategy

Job Description

What you'll be doing:

• Lead key sales acceleration initiatives by identifying and solving complex data challenges to meet business targets.

• Analyze data to derive actionable insights and create a strategy that drives sales growth and operational efficiency.

• Develop and execute strategic plans based on insights to optimize sales processes and outcomes.

• Collaborate with cross-functional teams to ensure alignment on product releases, sales enablement, and integration strategies.

• Build strong working relationships with business leaders in Product Marketing, Sales Operations, IT, and other strategic areas 

• Assist sales leaders in adopting best practices, sales strategies, and industry-specific initiatives.

• Participate in cross-functional initiatives focused on developing tools and processes necessary for scaling the business

• Act as a trusted partner to Sales Leadership and internal stakeholders globally, providing insights and solutions derived from data.

• Develop scalable sales plans to improve processes, people, and technology.

What you bring to the role:

• Bachelor’s degree (required).

• 3-5 years of experience in software/SaaS strategy, management consulting, or investment banking, with a strong focus on solving complex problems and strategic thinking

• Proven experience in go-to-market (GTM) strategies and sales effectiveness.

• Ability to analyze data, identify trends, and transform insights into actionable plans.

• Strong communication and collaboration skills, particularly in presenting to senior stakeholders.

• Highly organized, detail-oriented, and able to manage complex projects from analysis to execution.

• A bias for action with a track record of driving results.

• Ability to thrive in a fast-paced environment.

• Fluency (reading, writing, and speaking) in English.

Where we work:

Fully Flexible:

In this role, you’ll work primarily remotely with the support of a dynamic and caring team. We’ll provide you with the digital tools and experiences to be together–even when we’re apart. Being digital first doesn’t mean we’re digital only. You’ll also have the flexibility to join us at a Zendesk workspace, in one of our Zendesk offices or our flex office spaces. We will bring our people together on occasion to connect, collaborate, learn, or celebrate in person.

#Remote

#LI-JM7

The US annualized base salary range for this position is $165,000.00-$247,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.