Sr Partner Program Manager

We all have important information we need to manage and protecting it should be easy. Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about. Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

1Password Partners play a critical role in 1Passwords mission to make security better for everyone.

As 1Password embarks on our next era of growth and expands our market presence we are initiating a multi-year initiative to revamp and improve our partner program offerings. This aims to streamline the partner experience with a focus on skill building building predictable profitability models and creating a more simplified and engaging interaction.

As part of this commitment to support Partners we also need to be intentional and well organized in constructing a long term and thriving partner program. As the Partner Program Manager you will help build 1Passwords Partner Program and support the ongoing evolution of the program as well as other key parts of the Partners experience.

This is a remote opportunity within Canada and the US.

What we're looking for:

• 5 years of experience of program management with proven success in building channel alliance and services partner programs and implementing successful change with global business processes.

• Practical go-to-market experience with a deep understanding of the experiences had with typical users of partner relationship management tools.

• Excellent project management skills with the ability to manage multiple projects and priorities simultaneously.

• Proven ability to lead and execute on projects that involve alignment and collaboration across disciplines and crafts.

• Continuous learning mindset with a passion for staying updated with industry trends and best practices in partner relationship management software.

What you can expect:

• Act as a subject matter expert on partner programs and partner relationship management software best practices providing guidance and support to internal stakeholders.

• Collaborate with cross functional teams to define partner program objectives and key performance indicators.

• Implement and optimize partner engagement initiatives to drive mutual business success.

• Monitor and analyze program performance providing regular reports and insights to internal stakeholders.

• Lead infrastructure enhancements to the 1Password Partner experience including development of a new partner portal for co-selling & co-marketing activities.

• Implement and configure our partner portal to support partner data management needs including partner profiles hierarchies and relationships.

• Monitor market trends and evaluating competitor partner programs to identify areas of improvement and opportunities for growth.

• Collect and manage feedback from Partners into the ongoing roadmap for the Partner Program.

• Consult with GTM marketing finance executives and sales to help identify design and implement the business processes necessary to optimize a successful channel experience through partner relationship management software.

• Manage and measure the results of new partner experiences and then iterating to improve.

USA-based roles only: The Annual base salary for this role is between $97000 USD and $131000 USD plus immediate participation in 1Password's benefits program (health dental 401k and many others) utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs.

Canada-based roles only: The Annual base salary for this role is between $86000 CAD and $116000 CAD plus immediate participation in 1Password’s generous benefits program (health dental RRSP and many others) utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs.

At 1Password we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

We believe in the power of remote work but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles you can expect to travel once per month on average.

What we offer:

We believe in working hard and resting hard. We’re always looking for new ways to support our team members but here’s a glance at what we currently offer:

Health and wellbeing

> 👶 Maternity and parental leave top up programs

> 👟 Wellness spending account

> 🏝 Generous PTO policy

> 💖 Company-wide wellness days off scheduled throughout the year

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage

Growth and future

> 📈 Employee stock option program for all full time employees

> 💸 Retirement matching program

> 💡 Training budget 1Password University access and learning sessions

> 🔑 Free 1Password account (and friends and family discount!)

Flexibility and community

> 🤝 Paid volunteer days

> 🌎 Employee-led DEI&B programs and ERGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status. Be yourself find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005 we can safely say we're experts at building remote culture. That said remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law.

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Candidates may also optionally choose to self-identify their race/ethnicity gender identity sexual orientation age and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application. If you have any questions about the collection or use of this information please contact [ [email protected] ] .

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