Sr. Security Advisor Falcon Complete - MSP/MSSP (Remote)

As a global leader in cybersecurity CrowdStrike protects the people processes and technologies that drive modern organizations. Since 2011 our mission hasn’t changed — we’re here to stop breaches and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries and they count on CrowdStrike to keep their businesses running their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion a relentless focus on innovation and a fanatical commitment to our customers our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:
The Falcon Complete Security Advisor is focused on the overall health and security posture of Falcon Complete Partners. The Falcon Complete Security Advisor will work with  a group of Partners and will focus on delivering demonstrable value to assigned Partners. The ideal candidate will demonstrate high competency in technical security and Partner management skills aimed at guiding Partners towards a successful and secure experience with Falcon Complete. The Falcon Complete Security Advisor will collaborate with internal teams to ensure a successful Partner journey and to help address any and all issues that may threaten the Partners security and Falcon Complete’s ability to stop breaches.

What You'll Do:

• Responsible for assigned Partners.

• Assess Partners Falcon Complete environment and ensure alignment with Falcon Complete standards.

• Meets with the Partner on established cadence to review opportunities for improvement and recommendations that align to improved security.

• Creates recommendations for components of CrowdStrike products that may lead to improved security posture.

• Coordinates technical resources as needed to ensure timely resolution to technical issues.

• Contact Partner directly upon identification of misalignment with Falcon Complete standards.

• Documents updates and resolves all Partner related issues in accordance with established procedures and SLAs.

• Partners with internal teams to ensure Partner satisfaction.

• Provides guidance and partners with other team members to ensure customer satisfaction.

• Establishes a ‘go-to-green’ plan for Partners drifting from a successful and secure experience.

• Creates and delivers content to a Partner.

• Serves in committees or focus groups designed to improve processes and procedures.

• Trains and coaches new Partners of Falcon Complete on standards and best practices.

What You'll Need:

• 7+ years in Cybersecurity focused role.

• 5+ years of experience as a security advisor or consultant.

• Experience working with large complex and high skilled clients and MSP/MSSP’s

• Excellent customer-facing communication skills including verbal and written.

• Experience delivering presentations to large audiences (i.e. webinars).

• Partner with CrowdStrike teams to troubleshoot and resolve customer issues.

• Ability to travel to visit Partners onsite or at events.

• Adept in Windows Linux and MAC operating systems.

• Experience and demonstrated knowledge of threat detection and incident response.

• Knowledge of the following frameworks: ISO 27001/2 NIST Cyber Security Framework CIS Critical Security PCI DSS Cloud Controls Matrix and MITRE Att&ck.

• Bachelor's degree in Technology and/or Cybersecurity or equivalent experience.

Preferences:

• Experience as a leader in Incident Management and CSIRT operation.

• Experience with customer Change Management.

• Audit Logging and Monitoring Controls (SIEM UEBA MDR/XDR).

• Experience with Crowdstrike and other NGAV solutions

• Experience with Service Integration with API’s

• Experience SIEM Integration

• Experience with Identity Threat Protection

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs 

• Competitive vacation and holidays for recharge  

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks geographic neighborhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex (including pregnancy or pregnancy-related medical conditions) sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability (including HIV and AIDS) mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law. We base all employment decisions--including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation please contact us at [email protected] for further assistance.

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For detailed information about the U.S. benefits package please click here. 

What We Do

CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people processes and technologies that drive modern enterprise. Tested and proven the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks. The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company we believe cultivating a connected culture for every employee no matter where they are in the world is a key ingredient in building a high-performing diverse team. We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?

Why Work With Us

We have a culture that celebrates achievement encourages flexibility and innovation and thrives on teamwork. We all work towards a single mission: to stop breaches. This common goal drives a sense of community and connection among our people across the globe.

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