Sr. Account Executive

As our Sr. Account Executive, you will ...

Be Accountable and Responsible

As our Senior Account Executive , you will support the day to day activities of assigned account(s) while coordinating effectively with client brand team and extended partners on development of tactics. You’ll be an agile member of the team who field frequent client requests and collaborate internally for strong thought leadership and best in class work. The position begins to demonstrate a strategic understanding of the client business and provides sound and responsible assistance to the team.

You will be an upbeat, optimistic and happy to help the team. Key role responsibilities include:

• Assists in all facets of account services and client management as directed
• Actively participates in internal and client status meetings
• Effectively communicates client feedback to cross functional agency team and keeps team apprised of changes or updates to account in a timely manner
• Assists in managing projects through client review process
• Develops understanding of the brand’s strategic imperatives
• Assists in tactical planning 
• Develops and submits internal documentation per agency SOP 
• Possesses working knowledge of all agency processes and works well with the internal team to ensure projects are progressing on time; assesses and monitors team and job productivity/efficiency
• Monitors financial status of accounts 
• Monitors hours and production expenses
• Responsible for approving billing and invoices, partnering with finance to manage hours
• Prepares materials for reporting to the client with oversight
• Obtains an understanding of the category, the brand, customer segments and relevant competitors; proactively seeks out team members to gain working knowledge of the brand and category ongoing basis
• Keeps up to date on industry and category trends through websites, trade journals, market research 
• Remains alert to client needs and elevates opportunities to convert organic growth opportunities

These are the qualifications we’re looking for

• Bachelor’s degree preferred, or equivalent work experience
• 3-5 years of account management experience within an advertising environment with CRM experience. 
• Excellent communication skills (oral and written), with the ability to interface collaboratively with cross-functional teams
• Strong client/project management skills, especially as it relates to setting the tone for achieving deadlines within our fast-paced, ever-changing environment

Compensation: $57,000.00 - $92,000.00

Salary differential is based on seniority, merit, education, training and experience. MERGE’s career ladders reflect department growth from Associate through Partner levels, with details of roles and responsibilities associated with each level. New hires are assigned a job level within a particular position based on these criteria and salary is set within the job level based on these criteria. Growth from one level to the next occurs when employees master their role, and are promoted into the next level, generally during salary review cycles which are posted in the employee handbook.

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