Job Description
Job Summary
This position is responsible for providing expert product advice/support in the process of executing new products or any enhancements to existing products. This position is responsible for maintaining a thorough understanding of life and annuity products, business platforms, and providing ongoing support of retail projects and initiatives. Responsibilities are inclusive of product training, development of product supporting checking tools and administrative system verification to ensure product integrity is achieved.
This position will be part of the Retail Product - Implementation Team.
Duties and Responsibilities
- Ensure that new products or any enhancements are correctly supported and supporting tools provided in order to implement on administrative and illustration systems properly
- Develop checking tools, calculators and models used to support products/riders
- Develop contract summaries
- Collaborate constantly with business partners to stay on top of changes in requirements
- Advise on plan setup and test plans
- Support the drafting and testing efforts for products and product features
- Support in drafting and reviewing contracts and riders
- Support and/or create competitive analysis tools/reports
- Collaborate across teams during projects and issue resolution
- Assist in improvement of processes and documentation
- Conduct peer reviews of product/feature checking tools
- Function as a subject matter expert in actuarial concepts
- Support marketing team with accurate tools/graphs needed to support collateral material/adreview
- Validation of test results and error resolution
- Validation of SOX audit controls
- Troubleshoot production incidents/remediation support
- Research and respond to policyholder questions/concerns
- Provide calculations for features not supported systematically (PHS)
- Provide support for automated and ad hoc reports
Experience and Education Requirements
- Bachelor’s degree required – Preferred in Mathematics, Actuarial Science or related technical field
- Life insurance and/or annuity product knowledge is required with preference for Indexed UL and Fixed Indexed Annuity experience
- Strong technical, analytical, organizational, computer, and team skills
- 2 - 4 years’ experience in the financial services industry
- Able to perform in a fast-paced production environment while addressing multiple projects and responsibilities at once
Knowledge Skills and Abilities
- Familiarity with Insurance administration systems, compensation systems and producer web sites
- Proficient in Microsoft Office Applications (Word, Excel, PowerPoint, Access)
- Proficient with database structures and tables, spreadsheet applications and working knowledge of Visual Basic or related applications.
- Experience working directly with third party vendor programmers and actuaries to correctly implement and test products
- Must be extremely detail-oriented, analytical and be able to handle multiple projects
- Team player with demonstrated ability to proactively identify issues and to influence key project decisions to achieve desired outcomes
- Self-starter who demonstrates strong initiative and is able to operate efficiently in unpredictable and challenging project environments
- Ability to interact with personnel at all levels of the organization in both technical and business areas successfully
- Ability to work independently on projects showcasing autonomy
- Excellent verbal, written, interpersonal, and presentation skills
- Familiarity with CRM tools
Other Requirements
- Perform other functions, duties and projects as assigned
- Regular and punctual attendance
- Some travel may be required (less than 10%)
- Typical professional office environment with periods of extended sitting required
Work Environments
F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.
Join our employee-centric hybrid work environment: F&G Careers
About F&G
Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life’s unexpected events.
As a national Top Workplace1, an Iowa Top Workplace2Â and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.
1Top Workplaces USA 2022 – 2023
2Des Moines Register Top Workplaces 2018 – 2022
Notice for all Applicants who are California residents under the California Privacy Rights Act. Please click here to review the policy.Â
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Date Posted
08/16/2023
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