Sr. Analyst, GTM Analytics

Because you belong at Twilio

The Who, What, Where and Why

Twilio is seeking a talented, creative, and high-integrity Senior Analyst to join our GTM Analytics & Strategy team. GTM Strategy & Analytics provides strategic and analytical support to Twilio’s Sales Leadership, COO and CRO. The Senior Analyst on the GTM Analytics team will be responsible for bringing quantitative sales data to life by identifying trends and developing actionable recommendations. The role will collaborate with Sales Strategy, Sales Operations, Marketing, Product, Customer Experience, Data Engineering and Finance teams.

Who?

The successful candidate will bring strong curiosity, data analysis expertise & experience working with cross-functional teams to influence leadership. You will act as a management consultant helping Twilio to clarify fast-moving strategic priorities and tackle operational challenges

• Bachelor's degree or equivalent experience 
• 3+ years of experience, preferably in business analytics, statistics, or finance
• Ability to manipulate large data sets with high dimensionality and complexity; fluency in SQL, Excel/Google Sheets, BI reporting tools (e.g. Tableau, Looker) and one coding language (Python, R, Java etc.)
• Exceptional business judgment and communication skills
• Track record of executing with high attention to detail and commitment to quality in a fast-paced, fluid environment
• Must be a self-starter, highly motivated, able to shift directions quickly when priorities change, think through problems to come up with innovative solutions and deliver against very tight deadlines

What?

• EMPOWER OTHERS: Work cross-functionally to build and communicate key insights, and collaborate closely with a variety of business owners.
• WEAR THE CUSTOMER’S SHOES: Synthesize customer data to perform root cause analysis.
• DRAW THE OWL: Align quantitative proof points with qualitative issues with marketing and sales pipeline across regions.
• BE INCLUSIVE: Develop an intimate understanding of sales strategy, organizational structure, our leaders and managers, and their objectives and concerns. Work relentlessly to make them more successful.
• BE AN OWNER: Act as an enabling business partner to your teammates and Twilio’s global sales leaders and managers to increase overall sales.

Why?

The GTM Analytics team is central to Twilio's continued growth. We work closely with senior Go-To-Market leadership to illuminate the business and guide company strategy. 

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where? 

We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.