Sr. Associate, Product Analytics - Restaurants

Overview

About the Role -

We are seeking an analyst to join our Data Science and Analytics org, which supports Instacart's Customer Experience team. In this role, you will leverage data-driven insights to enhance decision-making processes, identify new opportunities, and provide strategic guidance for Instacart’s Restaurants team. 

By collaborating closely with our product and data science teams, you will enhance our understanding of complex problems and contribute to opportunities for improvement. Your work will directly impact our ability to optimize our marketplace, contributing to Instacart’s mission of creating a seamless grocery shopping experience.

About the Team -

As a member of the Product Analytics team, you will provide essential support for strategic and product decision-making. Our team excels in using data-driven insights and developing frameworks to address complex challenges within the marketplace. We serve as a point of connection between teams, facilitating collaboration, idea sharing, and alignment, helping Instacart develop more holistic solutions.

About the Job 

In this dynamic role, your responsibilities will include:

• Becoming an expert on Instacart’s Restaurants business line, gaining a deep understanding of how we drive growth, solve user problems, and .
• Develop robust analyses around business performance, user behavior, and competitive environment to inform business decisions.
• Partner with and influence Instacart leadership (product, engineering, design, and c-suite) to develop high-level strategy, formulate business plans, and evaluate trade-offs.
• Work on business problems that involve uncertainty, bringing structure, data, and sound judgment to propose a path forward.
• Facilitate strategic planning in collaboration with cross-functional partners, sizing new opportunities, prioritizing initiatives, and implementing performance measurement processes.

About You

Minimum Qualifications

• You have 6+ years of experience in strategy and operations, product analytics, or management consulting with a proven track record of leading successful analytics initiatives. 
• You are a strategic thinker that can also dive deep into business problems and convey complex ideas to a wide range of audiences with clarity and structure.
• You think with data and are proficient with SQL and dashboarding/BI tools. 
• You are a self-starter with the ability to quickly respond to problems independently and proactively address conflicting stakeholder requirements to achieve creative compromise.
• You have a proven track record of designing and implementing process improvement projects and improving business metrics in resource-constrained environments.
• Masters degrees in business and/or a quantitative discipline (e.g. economics, statistics) and background in marketplace/gig companies are a plus.

Preferred Qualifications

• A basic understanding of statistics and experimentation methodologies.
• Experience with ‘gig economy’ marketplaces