Sr. Business Systems Analyst - Commissions

Job Summary

The Senior Business Systems Analyst will analyze customer processes and business needs and translate into businessfunctional requirements documents.  This role will collaborate with stakeholders to define and develop technical solutions and ensure team understands business needs and requirements as well as manage the change of requirements throughout the project lifecycle using company requirements management frameworks and ensures standards are met.

Duties and Responsibilities

• Facilitate business requirements gathering and determine potential technical impact
• Conduct meetings with project stakeholders in the elicitation and documentation and the prioritization of requirements, leveraging various techniques
• Lead requirements and/or data solution sessions with business subject matter experts to analyze, validate, and utilize data for consumption by business stakeholders
• Manage the change of requirements for complex or multi-threaded projects throughout the project lifecycle using company requirements management frameworks and ensures standards are met
• Provide clarification of requirements to developers and project team members through the use 
• Function as a subject matter expert in supporting applications, interfaces and products used by the business
• Provide input into the maturation of the requirements management process, tools, and practices and recommend changes to improve business processes systems support
• Conduct unit and system testing as required
• Coordinates with QA testers to development of test strategies and plans
• Identify, develop and deliver training needed for implementation and ongoing knowledge needs
• Lead team through complex projects, accountable for delivery
• Lead, support and interact with various IT teams and LOBs on integration efforts
• Translate undefined business problems and defined business objectives and goals into functional solutions
• Mentor and coach others on an informal basis
• Collaborate directly with teammates and business partners to build solutions that solve problems and are reusable, scalable, fast, and maintainable

Experience and Education Requirements

• 4-7 years of experience in Solutions Analysis or Business Systems Analysis
• Bachelor's degree in Business Administration, Computer Science, or similar or equivalent combination of education and experience
• Experience in requirements gathering methodologies and the SDLC
• 2+ years of experience with SQL
• 2+ years supporting investments, hedging, or team of a similar function
• Experience with business requirements and business process analysis to ensure IT solutions meet the business's needs
• Experience with industry standard business systems analysis techniques and processes, including user stories, UML diagraming, and process documentation
• Understanding of APIs

Preferred Requirements

• Insurance and/or Life & Annuity industry experience
• Experience in the agent commission space
• Product Owner or ScrumMaster certification
• CBAP, aCAP, or CAP certification
• Experience using process models, specifications, diagrams and charts 
• Experience at an Insurance or Financial Services firm

Skills and Abilities

• Strong analytical, critical-thinking, and problem-solving skills
• Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Ability to manage multiple tasks and deadlines simultaneously
• Exhibits flexibility and tolerance for ambiguity with the ability to thrive in a rapidly changing business environment
• Results-oriented
• Dedicated work ethic
• Strong interpersonal communication skills, written and verbal

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