Sr. Manager Enterprise Accounts

As an Enterprise Account Manager you will play a critical role in building and maintaining long-term relationships with our enterprise customers. You will be responsible for understanding their unique business needs, promoting our software solutions and ensuring their ongoing (renewal) success with our products and services.

US applicants must be currently authorized to work in the United States on a full-time basis.

*Must be located in one of these states: AL, AZ, AR, CO, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WV, WI, WY.*

Responsibilities:

•  Account Management:
  • Build and maintain strong relationships with enterprise-level customers (Director and above titles). Navigating complex clients with multiple decision makers across the organization
  • Understand the specific needs and objectives of each customer and tailor solutions accordingly using account plans
  • Serve as the liaison between the Client Relationship team and Sales to drive renewals, upsell and innovative product enhancements that drive revenue for Delivery Solutions. 
• Sales & Growth
  • Develop and execute account plans to achieve revenue targets
  • Identify upsell and cross sell opportunities within existing accounts
  • Collaborate with sales and marketing to generate new leads and opportunities
• Product Knowledge
  • Stay up to date on our software solutions and their features/functionality
  • Educate customers on the benefits and value proposition of our solution
  • Provide demos and presentations to existing customers
• Contract & Renewal Management
  • Manage contract negotiations and renewals with enterprise customers
  • Ensure contract terms and pricing are aligned with customer’s evolving needs and the market demand.

Qualifications

• Bachelors degree in Business, Marketing and or related fields (MBA is a plus)
• Proven experience as an Account Manager or Sales Representative in the software industry, with a focus on enterprise retail relationships
• Strong understanding of logistics, supply chain, or delivery operations is highly desirable

• Excellent communication, negotiation, and interpersonal skills
• Ability to analyze data and provide insights to drive customer success
• Self-motivated and result oriented with a strong sense of ownership

Travel Requirements:

•  15-25% to attend QBRs and in person meetings

Benefits:

• 22 Days PTO
• 100% Employee Covered Health Benefits options
• 401(k) with 4% match
• Work from Anywhere stipend

EEO Notice: “Delivery Solutions is committed to be a safe place to work where employees are treated with dignity and respect. We provide a workplace free of discrimination, harassment, and retaliation. We do not discriminate against any applicant for employment or any employee in any aspect of their employment here because of age, race, religion, sex, disability, sexual orientation, gender identity, military status, pregnancy, national origin or veteran status; and we comply with all laws governing fair employment and labor practices. If you have a disability and require an accommodation to complete the online application or interview process, please contact the HR Department by email: hr-usa @deliverysolutions.co . Requests for accommodation to the job itself may be discussed during the interview or at any other time following a job offer.”

I authorize the Company to investigate information provided in this application and understand that an offer of employment is contingent upon a satisfactory check of such information. I understand that any false or misleading statements or material omissions will be sufficient cause for rejection of my application. I understand that nothing in this employment application is intended to create an employment contract between the Company and me.