Sr. Organizational Change Management Consultant

GEICO is seeking a Sr. Organizational Change Management Consultant; you will be pivotal in developing engaging and impactful change plans as we transform GEICO Tech and roll-out new technologies to the business. You will help drive our insurance business transformation as we transition from a traditional IT model to a Tech organization with engineering excellence as its mission 

The Sr. Organizational Change Management Consultant will shape and implement our internal Tech change strategy, ensuring alignment and consistency across Field Engineering and the larger GEICO organization. Reporting to the Sr. Manager, Engineering Operations, you'll have the opportunity to make a tangible impact on our growing team's tech change landscape. The ideal candidate thrives in a collaborative, dynamic environment and can adapt quickly to meet the needs of our stakeholders. 

Roles & Responsibilities 

• Collaborate with internal and external stakeholders to support the development and execution of change plans for various tech initiatives 

• Develop comprehensive change management strategies and plans to support organizational initiatives and objectives 

• Identify stakeholders and establish strong relationships to gain support and buy-in for proposed changes 

• Assess the impact of changes on various stakeholders and develop strategies to address resistance and mitigate risks 

• Create and execute communication plans to keep associates informed about upcoming changes, rationale and potential impact 

• Design and deliver tech training programs to equip associates with the skills and knowledge needed to adapt to new ways of working 

• Monitor and track the progress of change initiatives, adjusting plans as necessary to ensure successful implementation

• Establish metrics and key performance indicators (KPIs) to measure the effectiveness of change efforts and track outcomes 

• Analyze feedback and lessons learned from previous change initiatives to continuously improve tech change management processes and practices 

• Help identify and address OCM related risks 

• Collaborate with tech Project Leads to advocate for business partner needs and mitigate risks 

Basic Qualifications 

• Bachelor’s Degree 

• 5+ years proven experience in OCM, preferably in Tech or a fast-paced environment 

Preferred Qualifications  

• Experience driving initiatives tied to cultural or technology change 

• Excellent presentation and facilitation skills 

• Exceptional written and design skills 

• Strong interpersonal skills, enabling you to build and nurture relationships across all levels of the organization 

• Proven time and project management skills with experience managing projects spanning across multiple stakeholders  

• Ability to balance independent work with team collaboration to drive projects forward 

• Ability to analyze data to inform change recommendations 

• Certified in Prosci is a plus