Sr. Product Marketing - Customer Journey

Overview: Security is critical for our increasingly digital world. As digital transformation accelerates, our mission to empower every person on the planet by building a safer world has never been more important. This product marketing role offers that rare combination of a mission-driven goal and a significant opportunity to drive revenue growth. The role is accountable for developing the audience journey strategy for Incident Response services to contribute to growing this critical area of the business. As a Customer Journey Sr. Product Marketing Manager, you are passionate about technology, enjoy creating customer experience strategies to enable discover, try, buy and love for a product and its value, and thrive being a part of a multi-disciplinary group of people working toward a common outcome. You work with kindness, empathy, and integrity in every interaction you have.ResponsibilitiesResponsibilities: • Craft compelling value propositions and creative ways to effectively communicate them • Deliver our story directly, and via senior spokespeople to engage customers and partners • Ensure successful execution via all channels, at events, online and social, sales etc. • Partner with engineering, business planning, and finance to influence and shape product direction • Partner with the broader marketing organization to amplify our message and execute major moments • Establish a deep understanding and point-of-view on competitive offeringsQualificationsRequired/Minimum Qualifications

• Bachelor's Degree in Marketing, Business or related field AND 5+ years experience in technology marketing, or transferrable experience in developing customer journey strategies, creating channel briefs, selling your ideas, and measuring success
  • OR Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years experience in business
  • OR equivalent experience.

Additional or Preferred Qualifications

• Bachelor's Degree in Marketing, Business or related field AND 8+ years experience in business
  • OR Master's Degree in Marketing, Business or related field AND 6+ years experience in business
  • OR equivalent experience.
• Proven capability translating product positioning and messaging into compelling customer experiences in a journey connected through to sales
• Excellent written and verbal communication skills • Successful track record of working collaboratively across a large organization
• Ability to navigate the less structured and more ambiguous nature of incubation projects
• High degree of accountability and ownership; drive for results and action orientation
• Understanding of security managed services, and business technology markets, trends, and dynamics

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.