Sr. Program Manager - Data

OVERVIEW

ABOUT THE TEAM

The Data Science and Analytics team helps the business make the right decisions, by surfacing opportunities for growth and efficiency and evaluating the impact of product and policy changes. As we continue to change the future of grocery, we want to make decisions based on data rather than just intuition. Our team helps the company identify key growth and efficiency levers, evaluate our investments, and stay accountable to the customers we serve and retailers we enable.

ABOUT THE ROLE

As a Program Manager for this team, you will be responsible for building, optimizing, and scaling programs to strengthen the impact of the team. You will partner with the Data Science and Analytics leadership team as a thought partner to advance the teams’ capabilities. You will also work with other cross-functional teams across the company to drive strategic projects forward. 

ABOUT THE JOB

• Foster a culture of excellence; identify and actively look for opportunities to recognize excellent contributions within the teams.
• Direct strategic initiatives (e.g., Business / Data Science Reviews, Tech Talks) that improve the cross-functional coordination between DS, Analytics, and key cross-functional partners
• Guide best practices in data and document management, including templates, dashboards, knowledge storage, retention and archiving, and data sharing, ensuring it aligns with broader company information architecture and data storage/privacy guidelines
• Source, develop, and optimize innovative tools and complex processes that enable us to better understand our customers, shoppers, retailers, brand partners
• Manage and help grow the team - including hiring, onboarding, and headcount/budget management.
• Work across teams to manage business rhythm (e.g., creating content for executive/team meetings, driving operating cadence, owning organizational communication/newsletters)
• Plan and coordinate team offsites

ABOUT YOU

MINIMUM QUALIFICATIONS

• 6+ years experience working in Operations and/or Program Management
• Demonstrated ability to design, implement, and scale programs and best practices that drive business impact
• Comfort navigating ambiguity and leading the team toward solutions that strike the balance between creativity, pragmatism, iteration, and scalability
• Strong road mapping and prioritization skills; understand how to strategically execute against shifting priorities, while mobilizing the team to do their highest quality work
• Systems thinker with strong organizational skills and follow-through; effectively executing on the details while understanding the big picture
• Nurtures strong partnerships with cross-functional stakeholders (e.g., Finance, Engineering, Product) to drive forward the team’s initiatives
• Leads with and encourages growth and owner mindsets within the team

PREFERRED QUALIFICATIONS

• Experience at a marketplace tech company and/or late-stage start-up

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