Sr. Project Manager - Professional Services

Why We Need You

We are growing our Project Management team and looking for talented Program Managers to assist building our team. This new member focuses on the strategic integration and oversight of our client portfolio.  The (PM) will organize direct and manage tasks and operational support functions involving multiple complex and interrelated project tasks. The PM will maintain and manage the client interface at the various levels of the client organization. The PM will meet with customer and PagerDuty personnel to formulate and review task plans and deliverable items. Ensures conformance with program task schedules and quality. The PM will establish and maintain technical customer project plans to show the progress of projects to management and customers organize and delegate responsibilities to supporting teams and oversee the successful completion of all assigned tasks.

Key Responsibilities:

• Creates and drives strategic customer plans to ensure entitlements are completed within an agreed upon timeframe and in-line with pre-defined requirements Articulate the technology requirements goals and milestones of the client

• Maintain strategic relationships with key stakeholders with overall responsibility of entitlements

• Accurately anticipates the implications of events or decisions in the organization and plans strategy accordingly to mitigate scope changes and risk

About You

• Experience Program Manager minimum of 3 years

• Minimum of a Bachelor's degree ideally in a technical field

• Excellent leadership communication and interpersonal skills with the ability to influence and collaborate effectively with diverse stakeholders. Proven ability to manage multiple projects simultaneously and prioritize tasks based on organizational goals and objectives.

• Strong problem-solving abilities and attention to detail.

• Experience working in a fast-paced dynamic environment.

PagerDuty is a flexible hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections drives innovation and accelerates learning.

The base salary range for this position is 98000 - 149000 USD. This role may also be eligible for bonus commission equity and/or benefits.

Our base salary ranges are determined by role level and location. The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range we determine pay for an individual based on a number of factors including market location job-related knowledge skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process.