Sr. QA Engineer

About Agero:

Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com.

About the Role

Reporting to the Sr. Manager of QA Engineering, Agero is looking for a Sr. QA Engineer who will help us develop and maintain automation framework(s) across multiple projects and enterprise wide initiatives. 

Key Outcomes 

• Develop and maintain automation framework(s) across multiple projects
• Automate & Execute Test Cases and Test Suites
• Ensuring that the team is using QA best practices
• Collaborate with QA leadership to architect, establish and evolve QA processes
• Ensure all projects meet functional requirements and map to QA test cases
• Partner closely with the engineering teams to replicate and resolve issues
• Develops testing requirements, test cases, and test plans.
• Creates clearly documented plans, designs and results
• Provides work estimates

Qualifications

• BA/BS Degree in Computer Science, Software Engineering or related software engineering experience
• 5-7+ years of experience with software testing, QA principles, methods, and processes
• Expert/SME level experience with Selenium 
• Working Knowledge of RestAPI, GraphQL, Databases, GitHub
• Knowledge of test tools such as JIRA, Zephyr Enterprise
• Knowledge of Load testing and Performance testing is a plus
• Experience in Mobile and/or IVR automation is a plus
• Ability to read code and identify issues
• Familiarity with Scrum Agile project management

D, E & I Mission & Culture at Agero:

We are all Change Drivers at Agero. Each day, we speak to thousands of drivers and tow professionals across one of the most diverse countries in the world. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.

The road to positive change starts inside Agero. In celebrating each other’s differences, we lift each other up and create space for innovation and community. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.

• Black Leaders Action Community (B.L.A.C.)
• Asian Americans and Pacific Islanders
• WERQPLACE
• LatinX
• Women Who Lead
• Accelerate

• United States: AZ, CA, FL, NC, IL, KY, MA, MI, NM, TN, TX, VA or WA.
• Canada: Province of Ontario