Sr. Revenue Operations Manager

Description The Company:
WorkStep is the leading software provider of workforce retention and hiring solutions for the supply chain industry. We're a Series B startup (backed by leading investors) who is disrupting the industry and changing the way companies have traditionally hired and retained their frontline supply chain workers.
Our mission is simple: to make the supply chain a better place to work. How? By helping companies within e-commerce, manufacturing, retail, transportation, and logistics make better-fit hires and improve their frontline workforce satisfaction and retention.
The Role:
We are looking for a Senior Revenue Operations Manager to join our fast-growing team. This is a career defining opportunity to join a fast-paced startup that is helping to solve some of the biggest challenges for the industrial workforce. Reporting directly into the CRO, this role supports the entire revenue org - Account Executives, Account Management, SDRs and Customer Success. In this multidimensional role, you will own the end-to-end process of tracking the sales funnel, operational metrics and deliver business insights to improve the funnel performance for sales management.
Responsibilities:

• Own sales reporting from top of funnel through final bookings and revenue
• Owner of Salesforce.com with the responsibility of maintaining Salesforce data integrity and implementing deal processes
• Manage complementary software integrations and systems (e.g. HubSpot, Outreach, ZoomInfo, Looker, PandaDoc) with Salesforce
• Create and maintain documentation on sales processes, policies, and relevant sales training materials
• Own compensation planning, tracking, and execution
• Own ongoing maintenance software tools - vendor relationships, provisioning users, managing access rights for sales and marketing users, including onboarding and offboarding
• Manage existing third-party vendor relationships for salesforce development and outsourced support work

Requirements

• 5+ years of experience in sales or revenue operations with previous experience at an early-stage scaling SaaS company
• You are a Salesforce subject matter expert
• Experience supporting multiple roles in Salesforce within a revenue org
• Familiarity with revenue models, forecasting, and compensation administration
• Knowledge of our current tech stack or equivalent - Outreach, ZoomInfo, Connect and Sell, Chili Piper, Looker and Chorus
• An analytical individual with a data-driven mindset
• Strong business acumen and comfort working cross-functionally and with leadership
• Committed to playing a cross-functional role in process definition and improvement
• Excellent communication skills, including verbal, written, presentation and numeracy
• Meticulous. WorkStep is a fast-paced environment, which requires outstanding organizational skills and attention to detail and an understanding of key priorities, initiatives, and timelines
• Passion for the WorkStep mission

Benefits WorkStep is a fully remote company, meaning our team can work from where it suits them-whether that's East Coast or West Coast, in the mountains, or at the beach. We're a collaborative bunch who are focused on helping our customers succeed and deliver results, FAST. But we also know how to have fun and enjoy each other's company. Our benefits include:

• Remote working environment
• Flexible PTO
• Top-notch technology
• Annual team building on-sites (when safe to resume)
• Workspace, wellness, and professional development stipends
• Internet and phone reimbursement
• Competitive company-sponsored health, vision, and dental benefits package
• Opportunity to join a passionate, motivated, and fun team at an early stage to help shape and execute on our mission

If you're a collaborator who likes a challenge, who doesn't mind rolling up their sleeves, and wants to join a fast growing company at an early stage, we want to hear from you!
WorkStep is an EEO employer. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or protected veteran status. We are committed to building a safe, inclusive environment for people of all backgrounds.