Sr. Site Reliability Engineer

Site Reliability Engineer - Remote

How you'll make an impact

As a  Senior Site Reliability Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

What you'll do

• Participate actively in detecting, remediating and reporting on Production incidents, ensuring the SLAs/ SLOs are defined and met.
• Participate in on-call rotation to ensure coverage for planned/unplanned events.
• Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results.
• Working with your SRE and Engineering counterparts for driving DR exercises, Game days, training and other response readiness efforts.
• Collaborate with Service Engineering organizations to build and automate tooling, implement best practices on Observability and manage the Boomi services in production and consistently achieve our market leading SLA.
• Improving the scalability and reliability of Boomi’s systems in production.
• Automate the provisioning and maintenance of Boomi’s infrastructure.
• Work independently with a minimal level of guidance from technical leadership
• Mentor other Boomi engineers, including design collaboration and code reviews
  

The experience you bring

• Passionate about SRE, DevOps, Automation and infrastructure platforms. Expert in developing Ansible playbooks and automation for Infrastructure as code using Terraform and Cloud Formation Templates.
• Proven experience in defining, measuring, and improving Reliability Metrics (SLO/SLI/ Error budgets).
• Strength in implementing observability practices (Monitoring, Logging, Distributed Tracing etc.) preferably using Splunk and New Relic. Experience not limited to using the dashboards, but creating them from scratch.
• Experience in conducting and automating DR exercise in AWS cloud thus validating RPOs and RTOs.
• Strong understanding and working experience with AWS components.
• Ability to design and implement API’s for use by internal teams.

Additional experience desired

• 7+  years experience in the software engineering industry, with experience supporting large scale software systems in production.
• Certified in AWS, experience in using services such as EC2, ECS and RDS.
• Experience with Cloud formation, Ansible/Terraform.
• A grasp of Cloud Native concepts, containerization best practices and security awareness in Cloud will be a strong plus.
• Experience in automating tasks using Python
• Experience with Jenkins

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