Sr. Technical Writer

ExtraHop · USA

Company

ExtraHop

Location

USA

Type

Full Time

Job Description

We’re seeking a Senior Technical Writer to produce clear crisp and engaging technical documentation. In this role you’ll work independently to create and maintain high-quality content that ensures a seamless user experience. Collaborating with cross-functional teams you’ll help shape the documentation strategy refine processes and keep content up to date while adhering to established standards and style guides. If you’re detail-oriented proactive and passionate about simplifying complex information this is your role!

Key Responsibilities

  • With limited supervision develop accurate and comprehensive technical documentation including administration guides deployment guides and release notes.

  • Contribute to maintaining documentation standards style guides and templates to ensure consistency and quality in technical content.

  • Collaborate with software engineers product managers and UX designers to gather information and ensure that documentation reflects product updates and functional changes.

  • Review and edit documentation for clarity coherence grammar and adherence to standards. Incorporate feedback and provide actionable comments to peers.

  • Manage and maintain content repositories ensuring all content is up-to-date and reflects the latest product features and updates.

  • Assist in refining content development processes to improve workflow efficiency and documentation delivery.

Required Qualifications

  • Bachelor's degree in Technical Communication English Computer Science or equivalent field experience.

  • 5+ years of experience in technical writing preferably for software or complex technical products.

  • Proficient in using authoring tools content management systems (CMS) and documentation tools (experience with DITA is required).

  • Ability to work in a fast-paced deadline-driven environment coordinating with cross-functional teams.

  • Strong written and verbal communication skills emphasizing clarity and attention to detail.

  • Familiarity with software development methodologies and technical writing best practices.

  • Able to adapt to changing requirements and work autonomously with limited guidance.

  • Strong problem-solving and critical-thinking skills.

$105000 - $135000 + benefits

Apply Now

Date Posted

09/21/2024

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