Sr. Technical Writer

 

 

The Senior Technical Writer creates and manages the product and technical documentation for the Tackle product.  You will collaborate with product managers, UX designers, the engineering team, and customer-facing teams. Attend engineering meetings and work with internal departments such as Sales, Marketing, Support, and Onboarding teams to collect, create, and publish technical knowledge for multiple audiences. In addition, you’ll create technical documentation, including infographics, training videos, and screenshot markups, among other high-quality instructional materials. As a senior writer, you will be a mentor to other members of the team, and assist in establishing tools, workflow, and guidance that other writers and subject matter experts will use to produce consistent, clear technical documentation. You will also write help topics, application messaging, and labels that give users a strong learning experience in our enterprise software. 

 

 

 

 

·       Work remotely from anywhere within the US & Canada

·       Competitive salary

·       Equity package

·       Health, dental and vision coverage

·       Company off-site summits

·       Monthly wellness reimbursement

·       Internet and phone reimbursement

·       $1000 home ergo/office set up

·       Generous vacation plan & flexible work hours

·       401k + matching

·       Technology tools to do your best work

·       Company surprises and swag

·       Awesome co-workers

 

 

Start with the customer - We succeed when our customers succeed. That's why every role at Tackle leads to the customer. We exist to support, guide, and empower our customers. 

 

Explore and experiment - We are curious and creative at work, always looking for innovative ways to improve. We continuously iterate and push the boundaries of what's possible. Tackle is a safe place to try new things.

 

Learn and grow as a team - We seek and share knowledge across Tackle. We actively connect and collaborate with others. We welcome different perspectives and invite healthy debate.

 

Celebrate wellness - We value work-life harmony and personal well being. We share and appreciate stories of wellness every day. We are remote by design, so all Tacklers have the freedom to be their best selves.

 

Tackle together - We work openly and transparently at Tackle. We are caring, empathetic, and kind. Every Tackler plays a part in our welcoming, inclusive culture.

 

 We have a transparent and streamlined hiring process that can typically be completed in one to two weeks: 

• Phone screen

• 3 additional video chat interviews (on occasion there may be opportunities for in-person interviews)

• Some positions may require a take home test or additional steps throughout the process (this will be communicated to the candidate)

 

We are a welcoming, diverse team with a wide range of backgrounds and experiences. We were born and built remote and welcome others who believe remote companies are the way companies will be built into the future. At this time, we can only accept applicants who reside within the United States and Canada.

 

Tackle.io is proud to be an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Tackle makes hiring decisions solely based on qualifications, merit and business needs at the time. We hope to empower and support every individual and celebrate the diverse cultures, perspectives and experiences in our teams. Our Equal Opportunity policy applies to all employment practices within Tackle.