Staff Program Manager, Product Operations

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Staff Program Manager, Product Operations in United States.

This role offers an exciting opportunity to shape operational excellence across a fast-moving portfolio of developer and AI-focused products. You will work at the intersection of product, engineering, marketing, revenue, and support teams to ensure launches are scalable, coordinated, and customer-ready. The position is ideal for a strategic program leader who thrives in ambiguity and enjoys driving alignment across highly matrixed organizations. You will influence how products move from development through go-to-market execution while improving operational frameworks and readiness standards. With strong visibility across cross-functional leadership teams, this role combines strategic thinking, process optimization, and executional rigor. It is a remote-first opportunity designed for individuals passionate about innovation, operational impact, and continuous improvement in modern software environments.

• Lead complex cross-functional programs that support product readiness, launch coordination, and operational execution across multiple teams
• Drive alignment between product, engineering, marketing, revenue, legal, and support stakeholders to ensure successful launch outcomes
• Identify risks, dependencies, and operational gaps that could impact release timelines, customer readiness, or go-to-market success
• Develop and maintain launch readiness frameworks, dashboards, workflows, and operational processes that improve scalability and predictability
• Define and monitor key performance indicators to measure program health, launch success, and operational effectiveness
• Facilitate decision-making discussions, maintain transparency across stakeholders, and ensure accountability throughout program lifecycles
• Improve business processes by applying lessons learned from previous launches and implementing scalable operational best practices
• Build executive-level reporting and visibility into release health, readiness status, and cross-functional progress
• Promote operational rigor and continuous improvement across the organization by sharing insights, frameworks, and best practices

Requirements:

• 9+ years of experience in program management, product management, project management, customer success, or a related field
• Bachelor’s degree in a related discipline or equivalent practical experience
• 3+ years of experience working within highly matrixed and cross-functional organizations
• Proven experience driving alignment across product, engineering, marketing, and revenue teams
• Strong understanding of SaaS or cloud platform product development lifecycle environments
• Experience with launch readiness, release management, or go-to-market operations across product portfolios
• Demonstrated ability to build operational frameworks, workflows, and scalable processes from the ground up
• Experience creating data-driven dashboards, scorecards, and executive reporting for program tracking and operational health
• Excellent communication, stakeholder management, and problem-solving skills
• Ability to navigate ambiguity, prioritize effectively, and maintain momentum in fast-paced environments
• Familiarity with AI tools and modern productivity workflows is highly valued
• Passion for developer platforms, open-source technologies, and innovation-driven product ecosystems

Benefits:

• Competitive salary package with performance-based bonus opportunities
• Equity and stock-based compensation eligibility
• Remote-first work environment with flexibility and autonomy
• Comprehensive healthcare coverage including medical, dental, and vision plans
• Generous paid time off and holiday programs
• Professional development and continuous learning opportunities
• Access to career growth initiatives and leadership development programs
• Inclusive, collaborative, and innovation-driven culture
• Employee wellness and support resources
• Opportunity to work on high-impact products shaping the future of AI-powered software development.