Staff Software Engineer

Crisis Text Line's software engineers develop the next-generation data platform that changes how millions of humans connect with volunteer crisis counselors, our clinical staff and the interaction with one another. Our platform needs to handle information at a massive scale and extend well beyond SMS as a channel. We're looking for engineers who bring fresh ideas from all areas, including information processing, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design, and mobile. 

As a software engineer, you will work on a specific project critical to Crisis Text Line's needs with opportunities to switch teams and projects as you and the mental health space grow and evolve. We need our engineers to be versatile, display leadership qualities, and be enthusiastic about taking on new problems across the full stack as we continue to push technology forward.

Crisis Text Line aspires to be an organization that reflects the globally diverse audience that our products and technology serve. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services.

Crisis Text Line is and always will be a mission-driven company. We hire people with a broad set of technical skills who are ready to take on some of our biggest technology challenges and make an impact on millions of users that seek help and support in a moment of crisis. At Crisis Text Line, engineers not only evolve our platform, they routinely work on large scalability and storage solutions, applications, and entirely new features for users around the world. 

• Provide technical leadership on high-impact projects.
• Influence and coach a distributed team of engineers.
• Facilitate alignment and clarity across teams on goals, outcomes, and timelines.
• Manage project priorities, deadlines, and deliverables.
• Design, develop, test, deploy, maintain, and enhance large scale software solutions.

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in software development, and with data structures/algorithms.
• 5 years of experience with full stack development, across back-end such as Go, Java, Python, and/or C++ codebases, and front-end experience including JavaScript and/or TypeScript, HTML, CSS or equivalent.
• 5 years of experience testing, and launching software products, and 3 years of experience with software design and architecture.