Staff Software Engineer

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Forter was created in order to build a seamless trust experience between our merchants and their customers. Similarly, the Merchant Solution Team’s goal is to facilitate a seamless integration experience for our merchants.

The team is responsible for ensuring merchants, and especially their developer teams, can get up and running using our APIs as quickly and as easily as possible. We do this by providing them with clear documentation, easy-to-use tooling, and SDKs to complete the integration process easily and accurately. Whether it’s a direct API integration, or using one of our eCommerce-platform extensions, we strive to make the merchant developer experience a pleasant one. 

Your work will include building influential tooling to expedite integrations, ensuring the robustness of those systems to handle large scale processes, and building great merchant-facing UIs in our Developer Hub – all in service of minimizing the engineering and operational effort of our merchants developers. This is an exciting opportunity to partner with teams across Forter to create the best onboarding experience possible.

• Inventing, building, and maintaining tools and services that facilitate Forter’s exponential growth - own our Developers Hub
• Taking an integral role in driving the future direction of the Solution Engineering team through innovative initiatives, in order to continuously improve our merchants’ onboarding and integration experience
• Becoming a subject matter expert on Forter’s technical offerings: APIs, SDKs, code-examples, self-serve tools, JavaScript, and mobile-based integration types, flows, and security standards - so that by the time we finish developing a new feature, it will marketed immediately by our GTM teams, and used effectively by our customers
• Supporting our third-party e-commerce platform extensions. Learning the platform ecosystems, become knowledgeable in extension architectures and how they connect to Forter, understanding the different extension features and how they fit into the various Forter flows, and how they provide value to our merchants
• Collaborate across engineering teams

• At least 5 years of experience writing and maintaining complex backend systems using a modern programming language (Node.JS is preferred)
• Experience with web-services
• Experience with event-driven microservices architecture
• Experience with cloud computing
• Excellent troubleshooting skills in heterogeneous production environments
• Comfortability in a dynamic atmosphere of a highly technical organization with a rapidly expanding customer base

• Experience with AWS and Azure
• Built modules for e-commerce platforms (e.g. Magento, Demandware) 
• Experience working with or building online payments interfaces
• Experience in the e-commerce space

We are a team of over 600 Forterians spread across 3 different continents. Our success so far in the marketplace has allowed us to achieve a total series F valuation of over $3 Billion, making us the most valuable privately-held fraud prevention company globally. Our investors include Tiger Global, Bessemer, Sequoia Capital, March Capital, and Salesforce Ventures. 

• Competitive salary
• Matching 401K Plan
• Comprehensive and generous health insurance, including vision and dental coverage
• Stock options
• Generous paid parental leave options 
• Home office allowance
• Cell Phone/Wifi reimbursement
• Flexible PTO policy
• Half-day Fridays, every Friday 
• Annual company-wide event - Forter Week 

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Salary Range: $144,900 ~ $238,050 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.