Staff Software Engineer

Join the team as our next Software Engineer, Voice, Elastic SIP Trunking

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

This position is needed to evolve Twilio Voice’s Elastic SIP Trunking product to the next level by leveraging cutting edge technologies to build and deploy software in a massively distributed environment with low latency, high availability, and at a global scale.

As a Software Engineer, you will partner with the product managers, designers, architects and other engineers in the Voice team to build and maintain PSTN Connectivity and other networking products that solve real world customer problems.

In this role, you’ll:

• Develop horizontally-scalable, resilient, high availability and performing-under-load distributed systems in a production environment. 
• Own, operate, and maintain your team’s services in a production environment.  Make DevOps a primary concern to ensure services are reliable, scalable, manageable and supportable.
• Raise the bar on team performance. Enable feature velocity while maintaining quality by writing unit, functional, load and performance tests.
• Contribute to the product roadmap for Twilio Voice, including continuous evaluation of industry standards, techniques, tools and trends.  Ensure Twilio develops and maintains an industry competitive advantage.
• Excel as an engineer and be a productive member of the team where leadership is a behavioral trait, not a title.

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Minimum 6+ years of hands-on experience building software in a large scale, distributed applications environment
• Strong distributed systems knowledge and understands various tradeoffs of building systems at scale
• Able to demonstrate proficiency in a JVM based language (Java preferred), web stack and framework
• Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies
• Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
• Able to work well in a team setting with excellent communication and collaboration skills
• Well-versed in agile processes, continuous integration and test automation.

Desired:

• Experience operating systems at scale in mission critical environment
• Experience with and/or knowledge of IP networking and application-level protocols, including an understanding of end-end networks and factors affecting performance. 
• Hands-on experience with cloud technologies such as Amazon Web Services, Google Cloud or Azure. 

Location 

This position is a remote role but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $160,080 - $200,100.
• Based in New York or Washington State: $169,520 - $211,900.
• Based in the San Francisco Bay area, California: $188,320 - $235,400.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.