Staff Software Engineer - Full Stack

Join the team as our next Software Engineer, Storage!

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

This position is needed to create high-quality, modern solutions to complex engineering problems and help define the future of Customer Data Platforms. Our mission is to help businesses unlock customer insights and make better decisions faster and cheaper by creating a suite of industry-leading storage and compute services inside the Segment customer data platform.

In this role, you will be responsible for designing and building a suite of storage and compute building blocks that form the foundation of a strong Customer Data Platform. You’ll also be responsible for mentoring, sharing knowledge, and guiding the technical decisions of the team to set us up for long-term success, both as a product and as a team.

 A glimpse of what we do within Segment Storage group:

• Using AWS Step Functions at scale to power Segment Data Lakes product
• Improving Warehouse product by optimizing data loading process into AWS Redshift 
• Using AWS Gateway API to build storage microservices - Datalake, Warehouses, 3rd Party Cloud sources, new product development

In this role, you’ll:

• Build the next generation of Storage building blocks that enable internal teams and customers to unlock value from their data
• Work on full-stack development of platform tools and web services.
• Collaborate with teams across the R&D org to ensure their services are multi-region capable
• Help more junior developers by mentoring them, providing guidance, and positively influencing their careers. 
• Write unit tests and functional tests in a continuous delivery environment.
• Own reliability for the team’s services and participate in an on-call rotation.
• Should be able to adapt to prioritizing multiple issues in a high-pressure environment.
• Should be able to understand complex architectures and be comfortable working with different teams.
• Ability to conduct application performance analysis.

Some of the projects you would contribute to include:

• Enabling efficient storage and management of customer data to power products like Segment Warehouses and Cloud Sources application 
• Orchestrating customer data deletion and suppression to ensure Segment and our customers are compliant with regulations like GDPR and CCPA
• Building systems that route customer data to Storage Destinations like Data Warehouses and Data Lakes
• Enabling enrichment of customer data with data from various Object Cloud Sources like Twilio, Salesforce, Zendesk, and many more

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 6+ years of experience as using modern UI Development Technology such as React, Vue, Angular, Typescript, GraphQL.
• Excellent programming, problem-solving, and debugging skills.
• Experience in defining well-thought-out design patterns and code with an emphasis on quality, simplicity, maintainability, and performance.
• Passion for building complex UI design and implementation.
• 2+ years of experience developing highly-available web applications or distributed systems that delight customers and the developers working on them
• Experience in designing, developing, and operating services in cloud-deployed environments
• Experiences with developing REST APIs using Go or Python or Java or NodeJS
• Hands-on experience with SQL/NoSQL databases and caches.
• Experience developing products on AWS or Google Cloud Services.
• Excellent problem solving, critical thinking, and communication skills.
• Experience in configuration management for deploying, configuring, and handling servers and systems.
• Strong belief in automation over toil. 
• Have led teams, large projects, or the owner of a critical system 

Desired:

• Experience with Micro Frontend architecture and implementation
• Experience with AWS, GCP or other public cloud infrastructure platforms. Multi-region deployment is a plus.
• Good understanding of architectural patterns of high-scale web applications (e.g., well-designed APIs, high volume data pipelines, efficient algorithms).
• Have led large projects, or owned and built an important, complex system end to end. 

Location 

This role will be currently remote.

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.