Job Description
Easy Apply
New York NY USA
Hybrid
202K-243K Annually
Senior level
Healthtech • Pharmaceutical • Telehealth
Ro's mission is to help patients achieve their health goals by delivering the easiest most effective care possible.
The Role
Design and maintain scalable backend services driving engineering excellence and collaborating with cross-functional teams to enhance platform capabilities.
Summary Generated by Built In
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest most effective care possible. Ro is the only company to offer nationwide telehealth labs and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis to delivery of medication to ongoing care. Since 2017 Ro has helped millions of patients in nearly every single county in the United States including 99% of primary care deserts.
Ro is consistently recognized as a top workplace in Health Care in New York and for Women and Parents—earning more than 20 honors from Fortune Great Place to Work and PEOPLE since 2021. In 2025 alone we ranked top 5 among medium workplaces in Health Care and New York and top 50 nationwide.
The Role
We are looking for a Staff Software Engineer to join the team at Ro. In this role you will operate as a technical leader mentor and architect — helping shape the future of our platform and driving the delivery of systems that directly impact patients and providers.
You will partner closely with other engineers product managers designers and cross-functional leads to define and deliver technical roadmaps that balance immediate product needs with long-term technical stability scalability and maintainability. As a Staff Engineer you will not only design and build robust distributed systems but also mentor engineers influence engineering culture and play a key role in technical decision-making.
If you thrive in complex problem spaces enjoy shaping technical direction at scale and are motivated by the opportunity to improve healthcare through technology we’d love to hear from you.
What You’ll Do
- Design and build scalable reliable and resilient distributed services using Python and FastAPI
- Operate as an owner and technical leader within your team's domain and proactively assess and improve system performance and reliability
- Drive engineering excellence through best practices in testing monitoring observability and performance optimization
- Define and own technical roadmaps breaking down ambiguous and complex problem spaces into clear project plans and deliverables
- Mentor and collaborate with engineers across levels raising the technical bar and fostering growth across the team
- Lead cross-functional technical efforts — working closely with product managers designers and engineers from adjacent teams to ensure alignment and technical integrity across boundaries
- Participate in on-call rotations to ensure reliability of production systems
What You’ll Bring to the Team
- 7 - 10+ years of software engineering experience including experience in roles involving technical leadership
- Experience architecting designing and building scalable web applications and distributed systems
- Proficiency with Python relational databases and frameworks like FastAPI or Django with hands-on experience in metrics instrumentation and data-driven performance tuning leveraging Ro’s load testing infrastructure and tools like Datadog
- Proven track record of scaling complex data-intensive backend systems through rapid growth (ideally in a mid-to-late stage startup environment) ensuring high performance and availability
- Deep understanding of distributed systems-data consistency communication patterns and service boundaries-backed by hands-on experience building and maintaining data-intensive production systems
- Strong sense of ownership with the ability to understand and break down complex problem spaces into technical roadmaps
- Demonstrated ability to mentor engineers foster collaboration and set technical direction
Bonus Skills
- Experience in telehealth or other highly regulated industries
- Experience with decoupling monolithic applications into distributed asynchronous services
We’ve Got You Covered
- Full medical dental and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness counseling and fitness
The target base salary for this position ranges from $211700 to $292000 in addition to a competitive equity and benefits package (as applicable). When determining compensation we analyze and carefully consider several factors including location job-related knowledge skills and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of in-person collaboration while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area you will be able to join in-person collaborations throughout the year (i.e. during team on-sites).
At Ro we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer we provide equal opportunity in all aspects of employment including recruiting hiring compensation training and promotion termination and any other terms and conditions of employment without regard to race ethnicity color religion sex sexual orientation gender identity gender expression familial status age disability and/or any other legally protected classification protected by federal state or local law.
Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process please contact us at [email protected].
See our California Privacy Policy here.
Top Skills
Datadog
Django
Fastapi
Python
Relational Databases
What the Team is Saying
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The Company
HQ: New York NY
824 Employees
Year Founded: 2017
What We Do
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest most effective care possible. Ro is the only company to offer nationwide telehealth labs and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis to delivery of medication to ongoing care. Since 2017 Ro has helped millions of patients in nearly every single county in the United States including 98% of primary care deserts.
Why Work With Us
Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare bringing together nationwide telehealth lab and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.
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Ro (Ro.co) Teams
Ro (Ro.co) Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ro’ers in the tri-state area join their colleagues in the NY Hub twice a week for in-person collaboration.
Typical time on-site: 2 days a week
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Date Posted
04/11/2026
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