Staff Technical Program Manager

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

Nearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

As a Staff Technical Program Manager serving the Shared Services/Builder Tools domain area, you will oversee the development and launch of new capabilities, features, and processes aimed to ensure operational efficiencies for the Human Interest Platform and developer efficiency. You will partner with Product Managers, engineers and tech & business leaders to deliver roadmaps and advocate for our strategy and plan. You aim to ensure the teams are running smoothly with continuous improvement to our goals.

You will own both large and small-scale technical projects and programs, develop against strategic roadmaps, and create and enhance partnerships across the Human Interest Tech Org.

What you get to do every day

• Manage delivery of large, high-impact programs aimed to improve operational efficiencies for our Shared Services, Builder Tools and InfoSec domain areas
• Promote strategic planning, partnering with Product Management and other technical leaders to develop project plans, roadmaps, dependency identification, and resourcing plans. 
• Be a leader of the team. You are well-versed in understanding trade-offs, knowing how best to evaluate and communicate them to leadership.
• Identify and mitigate risks to delivery by clarifying scope, removing blockers, and ensuring clear communication between appropriate stakeholders
• Assist teams in creating schedules, setting goals, and identifying milestones to ensure success at the individual project and team portfolio level 
• Track and report progress of projects and goals in an efficient, audience appropriate manner
• Ensure longer-term strategic activities such as roadmap planning, resourcing, and cost management are successfully completed by teams
• Support the rhythm of the business by creating and optimizing processes relating to execution, reporting, and planning
• Identify opportunities for increased efficiencies and impact; implement metrics to establish Portfolio, Budget, and Project measurements
• Focus on delivery and outcome, not just process. Uphold a culture of focus, delivery, and accountability across the organization
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What you bring to the role

• Bachelor's degree in Engineering, Computer Science, or related technical field
• Technical knowledge. Able to contribute to technical design discussions. Ideally working knowledge with AWS technologies
• 7+ years of Technical Program Management experience in a related industry
• Excellent written and oral communication
• Excellent collaboration and leadership skills
• Agile Software Development Life Cycle (SDLC) experience
• Experience working with cloud-based service-oriented architectures
• Proven record of developing productive working relationships across a diverse set of users, owners, and executives on the way to building and delivering successful products
• Proven ability to collaborate cross-functionally

Please feel free to apply to this position even if you do not meet 100% of the requirements listed above.

Why you will love working at Human Interest

Mission - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.

Culture - Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession
• Long-term orientation
• Autonomous and accountable teams
• An escalating bar for talent and performance 
• Fundamental optimism 

Read more

Compensation - The salary range target for the role seniority described in this job description is $190,000 - $255,000. Final offer amounts depend on multiple factors including candidate experience and expertise, geographic location, compensation/equity mix, and market data. This position may also be eligible for additional incentives such as equity awards, short-term incentives, or sales compensation.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Generous PTO and parental leave policies
• Lyra - Enhanced Mental Heath Support for Employees and dependents  
• Carrot - Fertility healthcare and family forming benefits
• Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; annual wellness stipend
• Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
• Fun online and regional events and celebrations and department and company offsites
• The vast majority of our positions can be 100% remote

About Human Interest: 

We’re a high-growth, Series D-funded company that’s changing the retirement industry. Named one of America’s Best Startup Employers by Forbes, one of the Best Places to Work by the San Francisco Business Times, and a Top Company by Y Combinator, we’ve raised $337M and are backed by leading investors, including TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others.

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

Human Interest employees must adhere to the Company’s security policies and Code of Ethics. 

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures