Strategic Account Director (Expand)

Upwork ($UPWK) is the world's work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
Last year, more than $3.3 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.
As a Strategic Account Director, you will drive account growth for our largest and most strategic customers. As Upwork continues to disrupt traditional recruiting models we will look to you to educate prospects on our unique freelancer and remote staffing solutions. You will be partnered with sales engineering and program management to help build award-winning flexible work programs.
Your Responsibilities:

• Develop plans and strategies for expanding existing accounts within the Fortune 100 business and achieving the company's sales goals.
• You will target and engage meaningful C level and Executive decision makers at the enterprise levels in order to drive awareness, sponsorship and expand the account
• Forecast and manage your sales pipeline to meet revenue targets and company goals
• Present and gather business objectives and requirements during consultative sales meetings with prospects and customers
• Accurately track and record customer communications and activity in salesforce.com
• Fully manage and drive the sales cycle
• You will partner with Talent Solutions, Legal, Finance, and Solution Architects in order to leverage the resources to provide the best outcomes for your clients.
• Manage a team of two Strategic Account Managers who help drive your accounts.
• Frequent travel for client on-sites

What it takes to catch our eye:

• Strong background in large account planning and expansion
• Competitiveness: an appetite to do more, faster, bigger, and better than others
• High energy and the ability to establish trust and credibility with prospects and customers
• Strong communication and presentation skills
• Ability to work well under pressure, solve problems and think on your feet
• Background in Consultative sales and HR Tech / Recruiting SaaS preferred
• Experience selling into Technology, Marketing, HR or Procurement preferred
• Self-motivated, driven and accountable
• Management experience preferred
• Proven track record of success and expansion

For all remote roles and roles based in California/Washington: The annual base salary for this position ranges from $157,000 - $213,000. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.
Come change how the world works.
At Upwork, you'll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also support hiring of corporate full-time employees in 15 states in the United States. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate full-time employees.
Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. And oh yeah, we've also got amazing benefits - including medical insurance for you and your family, unlimited PTO, 401(k) with matching, 12 weeks of paid parental leave, and a generous Employee Stock Purchase Plan. Check out our Life at Upwork page to learn more about our benefits and the employee experience.
Check out our Life at Upwork page to learn more about the employee experience.
Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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