Federal Growth Lead

Government technology has failed the public for decades and Americans have been conditioned to expect websites from the 90s even for the most important civic services.

Kaizen exists to restore citizens' trust in American public services by building technology that actually works. We partner with agencies at every level of government to replace legacy constituent service systems with modern AI-native software that is worthy of the people they serve. We started in Parks and Recreation and now we're building towards something much larger the software layer that powers how Americans access the services their government owes them across all parts of government.

Our platform already reaches 40 million residents across 50+ agencies in 17 states.

Founded in 2022 and based in New York City Kaizen has raised $35 million from NEA A16z Accel 776 and Carpenter Capital. We're builders designers and operators who believe that beautifully designed software isn't a luxury in government but it's how you earn trust back.

This role is part of Kaizen’s strategic expansion into federal markets. It requires an entrepreneurial mindset and the ability to operate with high independence in a complex highly regulated environment. You will help open new agency relationships navigate procurement channels and shape Kaizen’s federal go-to-market strategy. We have tremendous respect for public servants and empathize with their pain points so low ego and high EQ go a long way. Some experience in federal sales or growth is required.

Strong preference for individuals based in the DMV area. Frequent travel will be required for customer on-sites conferences and team events. Expect 20–30% travel with higher travel during peak seasons.

• You have full-cycle enterprise sales experience with a track record of closing multi-stakeholder deals

• You have meaningful experience selling into or working with U.S. federal agencies (civilian and/or DoD)

• You’re energized by in-person relationship building demos workshops and agency engagement

• You’re AI-pilled and default to these tools in your daily workflows

• You’re excited by the challenge of breaking into new programs and contracts including environments with legacy tools and complex procurement pathways

• You thrive in scrappy ambiguous environments and can self-generate pipeline creatively

• You can articulate a product that’s evolving - balancing current capabilities with a forward-looking vision

• You’re emotionally intelligent thoughtful and empathetic toward public sector missions

• Own the full federal sales cycle from outbound prospecting and discovery through demos proposals negotiations and closing

• Build and execute Kaizen’s federal GTM strategy developing a repeatable approach to reach federal agencies

• Navigate federal procurement processes such as GSA MAS IDIQs BPAs agency-specific task orders and multi-year modernization efforts

• Work closely with program offices IT stakeholders contracting officers and installation staff to align Kaizen’s capabilities with agency needs

• Lead discovery sessions and tailored product demos often onsite and in-person to understand legacy workflows pain points mission priorities and opportunities for modernization

• Work closely with operations partnerships and other GTM teammates to share insights and align on outbound strategy

• Partner with Proposal & Capture and Design to support solicitation response efforts including positioning requirements mapping and project management

• Maintain disciplined pipeline management forecasting and activity tracking in Salesforce

• 4–7 years of experience in sales with at least 3 years of quota-bearing experience selling into U.S. federal agencies

• Proven ability to lead full-cycle sales processes with complex stakeholder landscapes

• Proven ability to navigate federal buying processes and procurement vehicles

• Comfortable demoing software independently without SE support

• Proficiency in sales tools like Salesforce Outreach Gong LinkedIn and ZoomInfo

• High EQ strong communication skills and a thoughtful approach to relationship-building

• Comprehensive medical through Oxford/United - Gold and Platinum PPO plans with 85% of premiums covered on the Platinum plan and a $0 employee premium option. Dental through Guardian PPO and vision through Beam with 99% of employee premiums covered and 50% for dependents.

• $100000 in fully paid life insurance. FSA and Dependent Care FSA. 401(k) access through Guideline.

• 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.

• Unlimited PTO & closed for all federal holidays.

• Company-wide winter break the week of Christmas.

• One-time home office or desk setup stipend up to $750.

• $50/month commuter benefit.

• $100/month for wellness or productivity - your call on how you use it!

• $500/year for professional development.

• $250/year for recreation

• Company-provided laptop

• Expensed lunch while in the office.

Kaizen is an equal opportunity employer. We do not discriminate on the basis of race color religion age sex national origin disability genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local law. If you need an accommodation during the interview process email us at [email protected].

What We Do

Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you’re still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government’s digital front door - bringing modern people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments we’re replacing outdated systems with intuitive beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states reaching more than 30 million residents. Recent partners include Maricopa County (AZ) San Bernardino County (CA) and the Cherokee Nation. In Maryland our platform helped eliminate seven-mile traffic jams at state parks saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City Kaizen has raised $35 million from world-class investors including NEA Andreessen Horowitz Accel 776 and Carpenter Capital. We’re a team of builders designers and operators redefining what it means to serve the public in the digital age - and we’re just getting started.

Why Work With Us

At Kaizen you’ll find more than just a job - you’ll find ownership autonomy and purpose. We're building tools that truly help communities with a culture rooted in trust psychological safety and cross-functional collaboration. It's meaningful work with smart supportive people by your side.

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