Strategic Account Manager

Meet Upside

We created Upside to help communities thrive! Our retail technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick and mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cash back than any other product, and tens of thousands of brick and mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our local retailers, the consumers they serve, and towards important sustainability initiatives. Our mission, values, and commitment to inclusivity guide our team of more than 300 people worldwide, and the quality of our culture is reflected in the impact we’ve had on communities nationwide. You’ll join a Team whose experience hails from places such as Google, Uber, Amazon, Instacart, Capital One, and MasterCard with proven startup executives and venture capitalists.

Upside was named on Deloitte's 2021 & 2022 list of Fastest Growing 500 Tech Companies and #308 in Inc.’s America’s fastest growing private companies of 2022. Upside’s Series D funding was raised in March 2022 and led by General Catalyst at a $1.5 billion valuation. Other investors include Bessemer Ventures and Formation8.

Meet the Fuel Sales & Account Team:

The Fuel Sales & Accounts Team supports Upside’s largest industry vertical, with over 30,000 merchants across 48 states. We have 4 of the top 10 Fuel Brands as our preferred partners, along with many top U.S. wholesalers, marketers, and convenience store franchise groups. Even as we expand into new verticals, fuel is integral to our growth strategy, new market launch plans, and product development.

What you'll do:

• Lead the partner relationships for assigned Fuel brand, franchise, and wholesaler accounts across the U.S.
• Proactively manage existing Upside accounts to identify and implement new growth opportunities using relationship building and benefits selling
• Collaborate with internal Upside teams, including Product Marketing and Merchant Analytics, to ensure a positive and consistent merchant experience
• Maintain a deep understanding of Upside’s product features and functionality in order to demonstrate maximum value to merchants

What you need:

• 7+years of client-facing experience including 4+ years of enterprise experience in technology or retail fuels; Bachelor’s degree required
• Outstanding interpersonal and communication skills, with experience addressing all levels of an enterprise organization (consisting of both formal and casual audiences)
• Strong quantitative skills, with the ability to translate analysis into relatable and compelling talking points and stories
• Polished consultative sales background, with experience turning client needs into solutions
• Ability to manage multiple projects and opportunities concurrently within a fast-paced environment with tight time constraints and a high bar for performance
• Adept collaboration skills when partnering with both onsite and remote team members
• Successful track record of achieving goals and exceeding quotas
• Solid understanding of sales technology tools (e.g. Salesforce, Outreach, Gong), as well as Google Suite and Microsoft Office
• Willingness to travel up to 25%

What Upside Offers:

• Competitive base salary plus performance bonus eligible
• Generous equity participation for all quota-carrying roles
• The opportunity to significantly impact the trajectory of one of the fastest-growing companies in the U.S.
• Deloitte Technology Fast 500’s: 2021 Rank: #2 in the US (Software & SaaS sector), Revenue Growth (2017 to 2020): 60,259%
• Outstanding benefits package, including unlimited PTO and people-focused perks

The fine print:

• Location: This is a fully-remote role that may sit anywhere in the United States. You're welcome to work from our DC, Austin, Chicago or New York office if you're in-region!
• Notice to recruiters and placement agencies: please do not submit resumes to any person or email address at Upside prior to having a signed agreement with Human Resources. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

At Upside, we believe that diversity drives innovation. Our differences are what makes us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here, come join us!