Job Description
Lob was built by technical co-founders with a vision to make the world programmable.
We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by some of the most reputable investors in tech, and we are building our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.
As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through Lob.org, and are on a mission to make direct mail more sustainable.
Strategic Client Manager
The Strategic Client Manager will be responsible for growing the Company’s strategic business with a focus on building C-level relationships and identifying new business opportunities to grow Lob's revenue and organizational footprint.
As the Strategic Client Manager, you’ll…
- Manage and grow the Lob's business with a number of clients.
- Deliver on or above target performance against financial goals for new business, renewals and price increases.
- Build a deep understanding of the client’s organizational footprint, structure, priorities and plans, documenting and managing these in a Key Account Plan for you and the Company to execute against.
- Build strong and financially productive relationships with key, senior stakeholders across the strategic client organization, to gain the “inside track” on significant initiatives, projects and budgets that you can then sell in to.
- Be a respected partner to clients and become the “go-to” person to help them solve their business challenges.
What will you bring to this role…
- Self-confident and articulate individual with the gravitas to hold their own with senior client stakeholders, win their trust and confidence and gain proprietary insights into their budgets, plans and strategies.
- Track record of over-achievement against new business and retention targets.
- An existing network in the target client base
- The ambition and potential to progress into a sales role over time
At Lob, we are looking to #LevelUp and #EmpowerDiversity, we invite you to apply if you possess even some of these:
- Experience in Software sales;
- Exposure to and an understanding of Direct Mail campaigns is a plus;
- Eager to learn with a passion for problem-solving and relationship-building;
- A competitive nature, the ability to work independently as a “self-starter”;
Coachability
Compensation information
This role will have a 50/50 split of base pay and variable to combine as the OTE.
(Tier 1) = San Francisco Bay Area
Base: $58,750.00 - 71,250.00 + Variable: $58,750.00 - $71,250.00
(Tier 2) = LA/Orange County/NYC Metro Area
$55,812.00 - $67,687.00 + Variable: $55,812.00 - $67,687.00
(Tier 3) = San Diego
$52,875.00 - $64,125.00 + Variable: $52,875.00 - $64,125.00
(Tier 4) = Colorado
$49,937.00 - $60,562.00 + Variable: $49,937.00 - $60,562.00
(Tier 5) = Other geographic areas 120+ miles from one of the above mentioned geo’s
$47,000.00 - $57,000.00 + Variable: $47,000.00 - $57,000.00
<#LI-REMOTE #LI-RW1
“Lob’s salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.”
We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NC, NH, NV, NY, OH, OR, PA, TX, UT, and WA, unless specified otherwise in the job description above.
If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!
Our Commitment to Diversity
Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
Recent awards
BuiltIn Best Midsize Companies to Work For 2022
#86 on Y Combinator's Top Private Companies List 2021
BuiltIn Best Midsize Companies to Work For 2021
2020 Inc 5000 List of the Fastest-Growing Private Companies
2019 Timmy Awards - Best Tech Workplace for Diversity, Community Favorite in the Bay Area
Deloitte’s 2019 Technology Fast 500
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Date Posted
06/25/2023
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45
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