Strategic Consultant

For the past 25 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Led by the original co-founder, partnered with venture capital, and powered by seasoned leaders across a global workforce with an eye toward innovation, Bullhorn has had year over year growth, making it the market leader in the recruitment software space while allowing for new opportunities for over 29% of our employees to advance their careers in the past 12 months.

We are a remote-first organization and over 38% of our employees reside outside the United States. Headquartered in Boston, we also have offices in London, Brighton, Rotterdam, Frankfurt and Sydney (just in case you’re in the area to stop by). Whether you’re local or remote, our vision is to ensure every employee has a sense of belonging, a voice that is heard, and a clear path for success. Your incredible experience as an employee will consist of flexible work hours to ensure a positive work-life balance and use Zoom, Slack, and other tools to stay connected.

About the role

Reporting to our Director of Bullhorn Consulting Services, the Strategic Consultant will be responsible for holding a key position within the Bullhorn Professional Services Team. As a consultant, you will work directly with our North American customers to optimize their workflow and usage of Bullhorn Automation, Onboarding, VMS, etc.
 

A typical day will include...

• Leading and owning the new customer system setup process to ensure that customers have a great experience implementing our products
• Working alongside our Senior Consultants on enterprise implementations to provide recommendations on system design and business process best practices within the Staffing lifecycle - including Sales, Recruiting, Onboarding, Hiring & Pay/Bill.
• Collaborating with other Project Management, Professional Services, and Technical Services team members on project deliverables
• Designing and executing user acceptance testing throughout an implementation
• Providing guidance on usage and adoption of the Bullhorn suite of products, training client users on onboarding self service configurations
• Reporting regular progress to the project team with regard to the status of ongoing projects, capacity, escalations , and other initiatives

This role is a fit for you if you have...

• A proven track record of 1 to 2 years managing SaaS client implementations
• Previous experience experience in solution design with middle and back office systems such as Peoplenet (Bullhorn Time & Expense), Kronos, ADP, Paychex, 
• Prior experience or understanding of the staffing industry, especially within the time collection, payroll, invoicing and/or financial reporting workstreams
• Success working in a fast paced environment
• Ownership of your work and continuously strive for improvement
• Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to both the technical and non-technical individuals

Bonus points for…

• Previous consulting experience
• Knowledge of Bullhorn’s suite of products
• A Bachelor's degree in Information Systems, Computer Science or a related discipline - or equivalent prior work experience

What we offer...

• Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
• Unlimited Planned Paid Time Off
• Global Mental Health Support
• On-Demand Learning & Development
• Quarterly paid volunteer days
• Lucrative Employee Referral Program (eligible for prior to your first day)
• Company-wide mentor program

Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human.

We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.