Strategy Manager - 012114

This position partners closely with leadership and cross-functional divisional partners, vendors, and senior management; to apply business acumen, sound project management methodologies, communication, analytical and problem-solving skills to drive, manage, and implement various divisional and corporate level impact projects to achieve specified business results. This position is self-directed and heavily involved with leading high-level strategic initiatives across business teams and disciplines throughout Health Plan.

Essential Responsibilities/Accountabilities
• Leads and supports identified divisional initiative efforts, proactively assesses and mitigates risk associated with program including the coordination of vendor selection, as appropriate, key stakeholders, and business partners and sponsors.
• Works closely with leadership team, assists in the development and integration of departmental and/or divisional strategy, sets targets, builds roadmaps, tracks project timelines, and oversees financial monitoring and completion of goals.
• Develops and fosters collaborative partnerships throughout the organization, constructively motivates and drives engagement while eliminating barriers to achieve program objectives.
• Provides analysis and input into determining new opportunities for growth; manages internal and external resources needed to make informed decisions which may include interviews, data analysis, surveys, academic sources, etc.
• Assists with development of a change management program that is aligned with our Corporate Change Management Program.
• Works with Leadership to develop and maintain a continuous five (5) year strategy that aligns with the divisional and organizational strategies.
• Assists with coordination of the workload of business resources in relation to day-to-day activities and the special project portfolio.

Vendor Responsibility
• Engages closely with cross functional teams to determine the best implementation methods and develops a program schedule that delivers on objectives and initiatives.
• Provides vendor management support across operational areas.
• Assists in the establishment of standardized, visible and accurate vendor project benchmarks as related to the knowledge management functions (training and education).
• Partners with the business to review and recommend business applications that support strategic objectives and enhances program efficiency.
• Reviews existing, and new processes, workflows and vendor systems to maintain a high level of performance.

Key Project/Program Management Oversight and Monitoring:
• Provides input and shared ideas around strategic direction, planning and tracking of both intra-departmental, divisional, and organizational initiatives, programs, and projects, which have significant impact on the future success of the Organization.
• Ensures the integration of operational areas project goals and objectives with divisional and organizational short term and long-term goals and objectives.
• Provides overall project management including tracking and reporting of progress toward time deadlines and communication.

Communications:
• Creates and develops detailed communications and plans relative to all assigned key initiatives, programs, and projects.
• Ensures timely and adequate communication of organizational strategy, goals, and objectives.
• Facilitates executive level meetings within both small and large company settings.
• Leads through influence while managing team dynamics and challenges while moving the initiative forward.
• Maintains, monitors, and reports savings against the Cost/ Benefit Analysis and ensure mitigation of any financial or other risk(s) associated with the vendor accountabilities, as needed.
• Assists and supports the leadership team on strategy for current and future vendors as well as tracking Service Level Agreements (SLA) and vendor performance, as needed.

General Responsibilities
• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs.
• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
• Regular and reliable attendance is expected and required.
• Performs other functions as assigned by management.

Minimum Qualifications:
• Bachelor's degree in Business Administration or related field and a minimum of five (5) years operations experience. In lieu of degree, eleven (11) cumulative years of related experience required.
• Experience with strategic planning, project management, process improvement, change management, quality controls, and development of presentations.
• Ability to manage and prioritize multiple projects and initiatives.

Physical Requirements
• Ability to complete work in a traditional office environment under fluorescent lighting.
• Ability to orally communicate.
• Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time.
• Must be able to travel across the enterprise.
• Ability to work in a home office for continuous periods of time for business continuity.

The Lifetime Healthcare Companies aims to attract the best talent from diverse socioeconomic, cultural and experiential backgrounds, to diversify our workforce and best reflect the communities we serve.

Our mission is to foster an environment where diversity and inclusion are explicitly recognized as fundamental parts of our organizational culture. We believe that diversity of thought and background drives innovation which enables us to provide leading-edge healthcare insurance and services. With that mission in mind, we recruit the best candidates from all communities, to diversify and strengthen our workforce.

OUR COMPANY CULTURE:

Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)