Strategy & Operations Manager (Remote)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

This position is a hybrid role working remote with occasional travel to our distribution center in Independence KY.

** Candidates can be located in the state of OH, IN or KY **

As the Strategy & Operations Manager embedded within our manufacturing and supply chain organization, you will lead and execute against all key strategic and operational initiatives to improve the performance of one of our largest operating units - global supply chain. You will do so in collaboration with members of the Executive team, key Business Unit leaders, and the manufacturing and supply chain leadership team, reporting into the SVP of Cengage Group Supply Chain. You will also join a broader strategy and operations community, made up of analysts, managers, and directors/VPs, who similarly focus on large-scale strategy and business operations projects across Cengage Group, which will afford you mentorship and personal development opportunities.

Cengage is a collaborative environment. This role excels when embracing the unknown, using critical thinking, effective problem structuring, executive communication and presence, and capability to influence across diverse teams!

What you'll do here:

• Business athlete and problem solver with a strong intellectual curiosity with an analytical mentality.
• Change agent with a passion for continuous improvement, using data and principles to identify the cause of problems and propose scalable solutions to solve them.
• Intellectually curious to quickly become an expert within the areas of investigation; understand internal process flows, best practices, and performance indicators.
• Deliver recommendations to improve business performance and can drive successful implementation.
• Mission driven individual seeking better outcomes for learners through process optimization.

Responsibilities:

• Complete Cengage Supply Chain operational transformation initiatives by developing work plan, capturing and synthesizing relevant data, leading analyses, and developing recommendations for organizational change.
• Form deep understanding of Cengage products, processes, systems, personnel, and strategic direction.
• Collaboratively support and work with a team of high-performance business operations, strategy, and transformation leaders and peers.

Skills you will need here:

• Four year degree and/or previous experience in Supply Chain, Logistics, Distribution Supply, Planning, and Manufacturing
• Experience leading large-scale projects and/or experience in professional services organizations (consulting) and/or cross-functional leadership roles (leadership development program, business operations, or business transformation)
• Proven experience in corporate, team and program leadership.
• Confidence in providing input in decision making processes.
• Ability to self-lead progress against milestone and results with high degree of accountability and urgency.
• Proficiency in Excel and PowerPoint to draw conclusions from large data sets, summarize and tell clear, executive grade stories.
• Ability to relay sophisticated analysis for senior audiences.
• Strong writing and verbal skills.
• Previous operational consulting or strategy consulting experience.
• Experience with data visualization and analysis tools
• Experience documenting and analyzing workflows.

Preferred:

• Master's degree in Business, Engineering, Operations, Finance or related field(s)

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.