Supervisory Patient Support Specialist

Minimum Education Requirement
You must have completed a full 4 year course of study in an accredited college or university leading to a bachelor's degree or graduate/higher level degree with major study in an academic field related to the medical field, health sciences or allied sciences appropriate to the work of the position. This degree must be from an educational program from an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained.

Additional Qualifications
You qualify at the GS-13 level if you meet the following qualification requirements:
You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-12 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: providing direction for a healthcare patient support services program that includes patient registration/admissions, patient appointment scheduling, front desk support for multiple outpatient clinics and clinical departments, patient medical/scientific photography services, patient travel voucher functions, or patient transportation services; providing patient support services to multiple sections/departments in a hospital or outpatient setting; evaluating patient support services in a hospital or outpatient setting; and determining budgetary, human resource, and overall resource support requirements associated with the delivery of health care patient support services.

You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Ensure you support your self-ratings with the information you provide in your application. We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as knowing your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin before receiving an offer.

Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12410196