Job Description
Req Number 330672
About Grainger
W.W. Grainger Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture the Company reported 2025 revenue of $17.9 billion. For more information visit www.grainger.com.
Compensation
The anticipated base pay compensation range for this position is $67900.00 - $113200.00. This role is eligible for an incentive target of up to 10 % based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.
Rewards and Benefits
With benefits starting on day one our programs provide choice and flexibility to meet team members' individual needs including:
- Medical dental vision and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period no employee contribution required.
- Employee discounts tuition reimbursement student loan refinancing and free access to financial counseling education and tools.
- Maternity support programs nursing benefits and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
For additional information and details regarding Grainger's benefits please click on the link below:
https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire
Grainger Benefits
The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend in part on factors such as geographic work location and relevant experience and skills.
The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
Grainger reserves the right to amend modify or terminate its compensation and benefit programs in its sole discretion at any time consistent with applicable law.
Position Details
The Supervisor Onsite Services leads a team and oversees all Onsite services (KeepStock - our customer managed inventory solution) within a specific geography and customers. Ensure execution of the onsite services activities through demonstrated leadership in the areas of talent excellence customer service sales growth and cost to serve.
You Will
- KeepStock Management/Leadership:
- Coach a team of 4-9 Onsite Representative and Specialists to maintain customer accounts within in a geography or customer and stock and organize products on time using essential tools and metrics
- Select coach and retain a diverse team
- Set the example and coach leaders in their understanding and commitment to live the Grainger values while creating positive team member engagement
- Financial Performance/Resource Management:
- Manage KeepStock projects in the service geography focused on improving productivity and profitability of the KeepStock offering.
- Ensure proper solutions and resources are being offered/deployed to customers.
- Partnerships to influence Growth:
- Partner with the sales team providing expertise in Keepstock offer to help sales team to exceed incremental sales growth expectations to meet Return on investment for KeepStock sites.
- Maintain customer relationships and partner with the sales & branch teams to identify and address service opportunities.
- Be a strong KeepStock advocate by building an internal network with local Customer Service Sales Supply Chain and Consulting collaborators
You Have
- 3+ years relevant experience of retail manufacturing or industrial business experience ideally with some leadership experience.
- Understanding of financial and economic concepts to perform the P&L tasks.
- Situational leadership experience in a matrixed environment and lead others not directly within span of control
- Experience building and sustaining partnerships and teams.
- Strength in process improvement ownership and control and project management.
We are committed to equal employment opportunity regardless of race color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship marital status disability gender identity or expression protected veteran status or any other protected characteristic under federal state or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment should you need a reasonable accommodation during the application and selection process including but not limited to use of our website any part of the application interview or hiring process please advise us so that we can provide appropriate assistance.
Skills Required
- 3+ years relevant experience in retail manufacturing or industrial business
- Leadership experience
- Understanding of financial and economic concepts
- Situational leadership experience in a matrixed environment
- Experience in building partnerships and teams
- Strength in process improvement and project management
What the Team is Saying






Grainger Compensation & Benefits Highlights
- Retirement Support—Retirement contributions are considered a standout with a company 401(k) contribution around 6% regardless of employee deferral and profit‑sharing elements that enhance long‑term savings. These contributions are described as automatic and immediately vested.
- Healthcare Strength—Health coverage is described as comprehensive spanning medical dental vision mental‑health resources and specialty coverages often beginning on day one. HSAs/FSAs plus disability and life insurance further strengthen the package.
- Leave & Time Off Breadth—Paid time off is presented as generous (e.g. around 18 days for many full‑time roles) alongside company holidays. Materials also highlight paid parental leave and adoption assistance that expand time‑off flexibility.
Grainger Insights
What We Do
Grainger is a leading broad line distributor with operations primarily in North America and Japan. We Keep The World Working® by serving more than 4.6 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn grow and make a difference by keeping businesses running and their people safe. As a Platinum Employer on the Where You Work Matters list a 2026 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company we’re looking for passionate people to join our team as we continue leading the industry. Find your way with Grainger at jobs.grainger.com.
Why Work With Us
We're proud of our people-focused culture. We embrace new ways of thinking and recognize everyone as an individual. At Grainger we have a welcoming workplace where you can fell comfortable confident and learn and grow at any career stage all while fulfilling our purpose to keep the world working.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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Date Posted
05/14/2026
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