Systems Analyst - Enterprise Automation

• Lead end-to-end process analysis and automation assessments for complex cross-functional business processes identifying opportunities that deliver measurable efficiency risk reduction and scalability.
• Independently evaluate automation feasibility value and prioritization applying expert judgment to recommend optimal automation approaches.
• Partner with senior business stakeholders product owners architects and technology leaders to shape automation roadmaps and investment decisions.
• Translate complex business needs into clear high-quality requirements use cases and solution designs that enable successful automation delivery.
• Influence and continuously improve enterprise intake assessment and prioritization processes across the automation lifecycle.
• Serve as a subject-matter expert and thought leader mentoring other analysts and elevating automation best practices across the organization.

• Bachelor's degree in Computer science engineering or other applicable discipline
• 8+ years of experience in business analysis process improvement automation or digital transformation roles.
• 5+ years of experience working with Robotic Process Automation (RPA) platforms (e.g. UiPath or similar)

• Demonstrating experience leading complex cross-functional initiatives with minimal oversight
• Proven expertise in process analysis business requirements definition and solution shaping.
• Advanced proficiency in with process mapping tools such as Visio and Lucidchart
• Experience influencing senior stakeholders and driving outcomes across multiple business units.
• Experience working with UiPath Robotic Process Automation (RPA) platforms (e.g. UiPath or similar).
• Experience : Proven success delivering projects involving AI-powered automations
• Background in financial services insurance or other regulated enterprise environments.
• Experience with automation assessment frameworks value modeling or intelligent automation.
• Strong executive-level communication and presentation skills.
• Ability to operate as a trusted advisor and thought leader without formal people-management responsibility.

• Regular meetings with the Enterprise Automation Data Science & AI Engineering and Enterprise Architecture team
• Focused one-on-one meetings with your manager
• Access to mentorship opportunities
• Networking opportunities including access to Asian Hispanic/Latinx African American women LGBTQ veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

What We Do

Since 1851 MassMutual’s commitment has always been to help people protect their families support their communities and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people. Together we’re stronger.

Why Work With Us

MassMutual has the financial security and stability of a 170+ year old company with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.

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