Systems Analyst III - Content Management

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job TitleSystems Analyst III - Content Management

LocationCleveland

FacilityRemote Location

DepartmentITD Integrated Enterprise Apps-Information Tech Div

Job Code001018

ShiftDays

Schedule8:00am-5:00pm

Job SummaryHelp make a difference by supporting a world-renown healthcare institution by your direct delivery of software solutions to support, augment, and optimize caregiver workflows through both clinical and non-clinical application of content management (OnBase) technologies.
As a Solution Analyst II you will participate in analyzing, estimating, planning, designing, developing, prototyping, and implementing of OnBase solutions. Additionally, playing a key role in managing change of the Cleveland Clinic organization by maintaining tactical expectations and defining / delivering training requirements and supportive resources.
We are looking for someone who has a passion for solving complex problems and who has worked with OnBase for at least 3 years.
Remote in Ohio, Nevada or Florida.

Job Details

Responsibilities:

• Completes departmental projects and ongoing application support.
• Assists with scope and task plan development.
• Provides input to resource requirement development.
• Supports development of information system requirements.
• Develops process flow charts and reports on project status.
• Clearly communicate with individuals and teams.
• Other duties as assigned.

Education:

• Associate's degree in Information Technology, Computer Science or related field.

Certifications:

• Microsoft, CompTIA, or equivalent preferred.
• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date.

Complexity of Work:

• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Work Experience:

• Minimum of three years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position.
• Offset: High School diploma/GED and five years of experience.
• Offset: Bachelor’s degree and one year of experience.

Preferred Qualifications:

• (3) years of OnBase experience strongly preferred
• OnBase Workflow (OCWA), Workview (OCWV), and/or API (OCAPI) Certification
• Experience with SQL and reporting preferred

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment. 
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 20 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Keywords: Hyland, Content Management, ECM, OnBase, SQL

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities