Team Lead

Job Description

Juggle a variety of tasks including exercising excellent client service, manage and resolve client concerns, foster teamwork, empower others, support and manage change, and complex-problem solving Support quality, developing & revising standard operating procedures, and actively participate in process improvements Coordinate workflows including facilitate team member efforts Pro-actively spot and remedy risks on behalf of clients, including, but not limited to: equipment, documents, and safety Follow all facility policies, including health & safety, building & data security, and harassment-free workplace Perform other assigned tasks as required Required Experience: 3+ years of experience Excellent written and verbal communication skills Effective organizational, multi-tasking, and prioritizing skills Strong attention to detail and accuracy Ability to foster teamwork and manage change and workflow Desired Experience: Ability to adapt to a changing, fast growth environment and meeting customer/client expectations Coaching experience in a customer service and/or production environment Educational Requirements: High School Diploma or equivalent (GED) required.