Team Leader - 2nd shift Customer Returns

· Remote

Location

Remote

Type

Full Time

Job Description

Team Leader - 2nd shift Customer Returns

Posted 2 Hours Ago
Be an Early Applicant
Sanford NC USA
In-Office
28K-66K Annually
Junior
Manufacturing
Fortune Brands Innovations Inc. (NYSE: FBIN) is an industry-leading home security and digital products company.
The Role
The Team Leader will manage customers' returns during the 2nd shift ensuring safety productivity training and quality standards are maintained. Responsibilities include leading associates managing schedules tracking metrics and ensuring effective communication across shifts.
Summary Generated by Built In
Job Description

BASIC JOB FUNCTIONS / RESPONSIBILITIES:

  • Ensure associates work safely and follow all applicable Company and OSHA safety procedures and standards.
  • Conduct safety training
  • Lead 5S activities on shift or in area
  • Foster continuous improvement across the area and lead projects to improve processes. Participate on multiple kaizen teams learn and utilize lean tools in work area
  • Provide feedback for reviews
  • Provide training to department associates
  • Track hour by Hour Production/Dept. Metrics
  • Maintain KPI visual factory to include updating and posting charts spreadsheet or other critical info.
  • Lead KPI Report Outs - deliver and report on metrics
  • Prioritize work – utilizing resources and support teams to manage competing priorities
  • Make production and staffing decisions or alternate arrangement to ensure that schedules /expectations are met - maximum output
  • Pull schedules in SAP for production or depts. using SAP manage past dues for assigned areas
  • Manage Shift to Shift Transition by meeting daily with previous shift and following shift to review production conditions schedules and ensure adequate supplies for shift operation.
  • Foster/promote positive shift to shift relations.
  • Direct sub-groups/teams within a department or process.
  • Manage break/lunch schedules
  • Ensure quality standards are followed by associates
  • Ensure that established scrap goals are met
  • Review scrap data  and report issues to production management
  • Interface and work with associates within and across departments coaches engineers plant staff etc
  • Perform other duties or task as assigned

 

 

 

 

 

 

QUALIFICATIONS:

 

Minimum Qualifications

HS Diploma or equivalent 2 years’ experience in manufacturing Must be able to pass all assessments required for the position. Minimum level of MS Office proficiency & Basic computer skills SAP e-mail etc. Strong verbal & written communications skills Ability to maintain confidentiality when dealing with people projects and issues. Acceptable performance as demonstrated through past performance reviews attendance coach’s assessment references etc. Ability to prioritize and manage multiple priorities and achieve objectives in a fast paced environment Be able to lift 45 lbs Must be able and willing to perform area job task responsibilities Must be able to lead and motivate a team

Preferred Qualifications

  • Comprehensive knowledge of the processes and equipment in the department/area
  • Prior leadership or management experience
  • Exposure to lean manufacturing tools - willing to participate in Continuous Improvement Training

SELECTION:

 

Based on the criteria in the outlined in the job description the below factors will be considered during the selection process for the Team Leader role:

 

Resume/Experience Oral Interview (Candidates will be interviewed based on qualifications and seniority) Attendance Past Performance Reviews

Additional Information

COMPANY DESCRIPTION:

Fortune Brands Innovations Inc. is an industry-leading home security and digital products company. We’re focused on exciting opportunities within the home security and commercial building markets. Our driving purpose is to elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders but for people and the planet too.

At Fortune Brands we’re building something big. We’re advancing exciting innovations in all of our products and processes. We’re delivering trust dependability sustainability and style. To make it all happen we’ve transformed our workplace into an environment where smart ambitious people have the support to reach their fullest potential.

When you join Fortune Brands you become part of a high-performing team empowered to think big learn fast and make bold decisions. We support an inclusive culture where everyone is encouraged be their authentic selves and where our differences and unique perspectives are a key strength.

Explore life at Fortune Brands here.

ADDITIONAL INFORMATION:

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $28260 USD - $66352 USD. Please note that actual salaries may vary within the range or be above or below the range based on factors including but not limited to education training experience professional achievement business need and location. In addition to base salary employees will participate in either an annual bonus plan based on company and individual performance or a role-based sales incentive plan.

At Fortune Brands we support the overall health and wellness of our associates by offering comprehensive competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans a market-leading 401(k) program with a company contribution product discounts flexible time off benefits adoption benefits and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.

Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water outdoors and security. The Company makes innovative products for residential and commercial environments with a growing focus on digital solutions and products that add luxury contribute to safety and enhance sustainability. To learn more visit our website at fbin.com.

Equal Employment Opportunity

Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race color religion sex gender identity or expression national origin ancestry age disability/handicap status marital status protected veteran status sexual orientation genetic history or information or any other legally protected characteristic.

Reasonable Accommodations

Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please contact us at [email protected] and let us know the nature of your request along with your contact information.

Important Notice: Protect Yourself from Fraudulent Job Postings

To protect yourself from fraudulent job postings or recruitment scams please note that Fortune Brands job postings are exclusively hosted on our website at fbin.com/careers via our SmartRecruiters platform. Fortune Brands will never request banking information or sensitive personal details until an offer of employment has been accepted and the onboarding process begins.

Top Skills

MS Office
SAP

What the Team is Saying

Joel Knippel
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The Company
HQ: Deerfield IL
2450 Employees
Year Founded: 2011

What We Do

Fortune Brands Innovations is an industry-leading home security and digital products company. Our driving purpose is to Elevate Every Life by Transforming Spaces into Havens. We’re advancing exciting innovations across our portfolio which includes: Moen House of Rohl Aqualisa SpringWell Therma-Tru Larson Fiberon Master Lock SentrySafe and Yale residential. We’re delivering trust dependability sustainability and style. To make it all happen we’ve transformed our workplace into an environment where smart ambitious people have the support to reach their fullest potential.

Why Work With Us

At Fortune Brands Innovations We Elevate Every Life by Transforming Spaces into Havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders but for people and the planet too.

Gallery

Fortune Brands Innovations Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

FBIN supports a hybrid work model that balances flexibility with in‑person collaboration. Deerfield Campus associates work on-site Tuesday through Thursday to support teamwork and connection with the flexibility to work remote on Monday and Friday.

Typical time on-site: 3 days a week
HQDeerfield IL

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Date Posted

04/03/2026

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